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Ulasan untuk Krystal Beach Hotel

3.5 out of 5
Krystal Beach Hotel
Breakwater Lane, Harbour Island, Gordon's Bay, Cape Town, Western Cape

Ulasan

9,0

Luar biasa

Penilaian 10 - Sangat Bagus. 144 dari 230 ulasan" "
Penilaian 8 - Bagus. 64 dari 230 ulasan" "
Penilaian 6 - Cukup Baik. 14 dari 230 ulasan" "
Penilaian 4 - Buruk. 2 dari 230 ulasan" "
Penilaian 2 - Sangat Buruk. 6 dari 230 ulasan" "

9,4/10

Kebersihan

8,8/10

Staf & layanan

8,6/10

Fasilitas

9,2/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

8/10 Bagus

John

Menginap 2 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 6 Mei 2024
Dear John, thank you so much - we appreciate the feedback

10/10 Sangat Bagus

Samuel

Disukai: Kondisi & fasilitas properti
The location, the property and the view surrounding areay
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 2 Apr 2024
Dear Samuel, thanks for highlighting our prime location! It's fantastic to know it made your stay more enjoyable. Looking forward to your next visit

8/10 Bagus

alyson

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had a very nice holiday, staff friendly, polite and helpful. Unfortunately, on our last day the service was very poor (maybe because it was busy). Drinks by the pool took over an hour to arrive, drinks were warm and part of order was missing. Additionally a burger that we had ordered was very very undercooked. The staff did rectify our order but all this took time which was a big shame on our last day.
Menginap 9 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 2 Apr 2024
Dear Alyson, thank you for your feedback. We're really sorry to hear about your experience and are taking your concerns seriously. We'd love the chance to make it right on your next visit.

10/10 Sangat Bagus

Ernst

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent!!!
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Team at KB pada tanggal 20 Mar 2024
Dear ErnstThank you so much for your positive feedback!

10/10 Sangat Bagus

Christopher

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
fab hotel with nice location. Rooms are comfy and the breakfast was spot on
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Team at Cloud 9 pada tanggal 22 Feb 2024
Thank you so much Christopher, we appreciate your feedback.

8/10 Bagus

Ludmila R

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Bom hotel
Café da manhã bom ducha ótima cama boa e quarto espaçoso
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Management pada tanggal 21 Feb 2024
Merci beaucoup pour votre retour positif

8/10 Bagus

Anthony, Portland

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was great apart from the evening meal, service was poor with cold food that was different to the menu
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Team at KB pada tanggal 6 Feb 2024
Dear Anthony, thank you for your feedback. We're really sorry to hear about your experience and are taking your concerns seriously. We'd love the chance to make it right on your next visit.

8/10 Bagus

Santria

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was always friendly and helpful, rooms & facilities were amazing.
Menginap 16 malam pada bulan Desember 2023
Tanggapan dari Team at KB pada tanggal 29 Jan 2024
Dear Santria, we're thrilled to hear you enjoyed your stay with us! Your kind words about our staff and amenities truly made our day. We can't wait to welcome you back soon!

10/10 Sangat Bagus

pedro

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Team at KB pada tanggal 29 Jan 2024
Many thanks Pedro, we appreciate your feedback!

8/10 Bagus

Ari

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Nice clean hotel right at water front. External restaurants and bars at pierd. My wife specially liked morning water exercise at pool. Overally good experience.
Menginap 5 malam pada bulan Januari 2024
Tanggapan dari Team at KB pada tanggal 18 Jan 2024
Thanks Ari, we're thrilled to hear you enjoyed your stay with us! Your kind words about our staff and amenities truly made our day. We can't wait to welcome you back soon!

10/10 Sangat Bagus

Dominic

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 7 malam pada bulan Januari 2024
Tanggapan dari Team at KB pada tanggal 18 Jan 2024
Many thanks Dominic - we appreciate your feedback!

8/10 Bagus

Ruth

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
A hidden gem and accidental find but so glad we came here to stay. Outstanding family room, which I felt was incredible value for what we paid. Very clean and comfortable, plentiful toiletries and amazing view. The communal areas of the hotel could have been cleaner but overall was acceptable. Breakfast was the only downfall for the duration of our stay. Very crowded, lack of tables, cutlery, food was sparse. Long waits for the coffee machine/chefs section.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Team at KB pada tanggal 18 Jan 2024
Thanks Ruth for your feedback. We're really sorry to hear about your experience and are taking your concerns seriously. We'd love the chance to make it right on your next visit.

10/10 Sangat Bagus

Charley

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 11 malam pada bulan Desember 2023
Tanggapan dari Team at KB pada tanggal 18 Jan 2024
Many thanks Charley, we note from your high rating that you enjoyed your stay! would love to host you again :)

10/10 Sangat Bagus

Lukman

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This looked like a luxury resort surrounded by water Staff were helpful and very nice Stayed for 6 days and enjoyed every bit of it
Menginap 6 malam pada bulan Desember 2023
Tanggapan dari Team at KB pada tanggal 18 Jan 2024
Thanks Lukman, we're thrilled to hear you enjoyed your stay with us! Your kind words about our staff and amenities truly made our day. We can't wait to welcome you back soon!

6/10 Cukup Baik

Kevin

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Before arriving, we requested a cot for our little one. When we got there we had to remind them and they just put a single matras in the room. My husband ordered room service and waited and hour, when we phoned to follow up they never put the order in. We had no towels after the room was being cleaned so once again we had to go to reception. Overall our stay we did enjoy.
Menginap 5 malam pada bulan Desember 2023
Tanggapan dari Team at KB pada tanggal 18 Jan 2024
Dear Kevin thanks for your feedback. We're really sorry to hear about your experience and are taking your concerns seriously. We'd love the chance to make it right on your next visit.

10/10 Sangat Bagus

Mark

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Team at KB pada tanggal 18 Jan 2024
Many thanks Mark - appreciate the feedback!

8/10 Bagus

Sandra

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Team at KB pada tanggal 18 Jan 2024
Many thanks Sandra - appreciate the feedback!

8/10 Bagus

Quinten

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Management pada tanggal 18 Des 2023
Dear Quinten - we appreciate your feeedback!

10/10 Sangat Bagus

kjell

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari Management pada tanggal 18 Des 2023
Dear Kjell, Your feedback is highly valued

10/10 Sangat Bagus

kjell

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari Management pada tanggal 18 Des 2023
Dear Kjell, Your feedback is highly valued

10/10 Sangat Bagus

Aisha

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I loved the proximity to Gordon's Bay and will definitely be back.
Menginap 4 malam pada bulan November 2023
Tanggapan dari Management pada tanggal 29 Nov 2023
Dear Aisha, thank you so much for your feedback - we are thrilled that you enjoyed your stay with us!

10/10 Sangat Bagus

Steven Richard

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We were staying off season so might be different when busy but hotel and rooms were very clean and breakfast buffet had many different options. Pool facilities were great and never crowded. Staff very courteous and helpful. Would definitely recommend.
Menginap 7 malam pada bulan November 2023
Tanggapan dari Management pada tanggal 29 Nov 2023
Dear Steven, we're thrilled to hear you enjoyed your stay with us! Your kind words about our staff and amenities truly made our day. We can't wait to welcome you back.

10/10 Sangat Bagus

Willie

Menginap 1 malam pada bulan November 2023
Tanggapan dari Management pada tanggal 29 Nov 2023
Dear Willie - we appreciate your feedback.

10/10 Sangat Bagus

ANGELA

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Management pada tanggal 29 Nov 2023
Dear Angela - thank you so much we appreciate your feedback!

10/10 Sangat Bagus

Brian

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
On the Marina and sea views of the beach and ocean
Menginap 2 malam pada bulan September 2023

10/10 Sangat Bagus

Enjoy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Enjoy

Menginap 2 malam pada bulan Agustus 2023

8/10 Bagus

Tanya

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Lots of great activities and resort amenities -- a challenging putt putt course, water slides, games room, and near a lovely coastal walking route.
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Marc LB

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan Juli 2023

10/10 Sangat Bagus

KIYOKAZU

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
美しい浜辺にある静かなホテルです。朝食も美味しく部屋も綺麗でした。ケープタウンの空港から距離がありますが、ホテルに依頼すれば、空港からのトランスポーテーションを提供してくれます。レセプションの方も親切で、色々な依頼事項にも対応してくれました。4日間ほど滞在しましたが、とても良い時間を過ごすことが出来ました。
Menginap 5 malam pada bulan Juni 2023

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Absolutely amazing hotel to stay at. Friendly staff, great rooms and good food.
Menginap 3 malam pada bulan Juni 2023

10/10 Sangat Bagus

Larissa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Short overnight stay
Krystal Beach is a true gem with unique and very beautiful surroundings- Gordon's Bay Mountains, Harbor Island Marina, amazing Ocean and Mountains views. Very comfortable stay, nice services as always.
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

robert

Menginap 3 malam pada bulan Juni 2023

8/10 Bagus

Lizwi

Menginap 3 malam pada bulan Maret 2023

10/10 Sangat Bagus

Anna

Menginap 5 malam pada bulan Mei 2023

10/10 Sangat Bagus

JJ

Menginap 1 malam pada bulan Mei 2023

10/10 Sangat Bagus

Louis

Menginap 1 malam pada bulan April 2023

10/10 Sangat Bagus

ED

Menginap 3 malam pada bulan Maret 2023

6/10 Cukup Baik

Claude

Menginap 1 malam pada bulan Maret 2023

8/10 Bagus

Denise

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The property was absolutely beautiful. The view was breathtaking of the ocean from our room or outside walking deck. However, my issue is with the hotel service area. I paid for a two beds in my room and they gave me only one bed. The room was small and the bathroom area we didn’t like at all. This was very disappointing. They stated they didn’t have a 2 bed when I was upstairs on the floor talking with a supervisor. She stated that the 2 beds are reserved for families with children. Other than this the hotel museum was outstanding, food, bar, employees were outstanding 💯.
Menginap 7 malam pada bulan Maret 2023

10/10 Sangat Bagus

Benedict

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A great hotel
It was a great hotel for family weekend getaway 👌
Menginap 2 malam pada bulan Maret 2023

8/10 Bagus

Ben

Menginap 1 malam pada bulan Februari 2023

10/10 Sangat Bagus

Walter

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Our week long stay here was absolutely wonderful! The spacious beautiful room overlooked the Ocean with a balcony as well, staff was the nicest ever, and the restaurant 5 Star! This is a huge beautiful well-run hotel with every amenity imaginable set hey gorgeous Bay with incredible scenery!
Menginap 7 malam pada bulan Maret 2023

6/10 Cukup Baik

Caroline

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Maret 2023

10/10 Sangat Bagus

Danielle

Menginap 2 malam pada bulan Februari 2023

8/10 Bagus

peter

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Not a great start but came good.
We had booked a room with a sea view. When we got to the allocated room, it overlooked the rooftop of the spa. Back to reception where they changed the room without much drama. The second one was much better with good views over the ocean and marina. Good size bedroom and a large bathroom and lounge area with a small balcony. There's a nice pool area and sun loungers next to it. Outside there are a number of restaurants and bars within a few seconds walk on the boardwalk overlooking the marina. Breakfast was good too. Overall we'd stay again and would recommend.
Menginap 1 malam pada bulan Februari 2023

6/10 Cukup Baik

Morne

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kenyamanan kamar
Wind noise
With the high wind speed the room was very noisy and it was difficult to concentrate or sleep.
Menginap 1 malam pada bulan Februari 2023

10/10 Sangat Bagus

Willie Van Heerden

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Februari 2023

8/10 Bagus

Pamela

Menginap 1 malam pada bulan Februari 2023

8/10 Bagus

SeoYeon, Cambridge

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Clean overall. Nice breakfast buffet and friendly staffs. Very spacious room and comfortable beds.