Search Hotels in Carbonera Estates, Santa Cruz

"This is a gem in Santa Cruz, everything about this hotel from the food to the room to the service was great."

"Clean great staff and local to all shops"

"Alrighty so the gal who checked us in was sweet as can be and the view from our room was gorgeous. That’s where anything positive stops. There was literally feces wiped on the bathroom walls. Bloody dried boogers on the bathroom floor. Mold in all the windows… but the absolute WORST part was when I went to shower, every single towel was dirty and used. Crusted things and the smell of the bath mat when unfolded - boy oh boy someone must have wiped their bottom and put it back. The smell was awful. But yeah - every single towel was dirty and used - smelled so horrid. I went to check with the front desk but the receptionist was gone for the night, the office doors all locked, so there was no way to get help either. So great check in gal, great view - one of the best I’ve seen as far as hearing waves crashing - but other than that this was the most disturbing hotel room I’ve ever been in and there was no one around to help remedy anything. I did not sleep a wink and left. This place needs to be reported to the health department. "

"The grounds are beautiful, and I was pleasantly surprised that the room entries were from inside corridors (vs. exterior doors.) "

"I had a very pleasant stay at this hotel. The property was very clean, well maintained, and comfortable. The staff members were all very polite, helpful, and welcoming, which made the experience even better. The only thing I would suggest reconsidering is the check-in time. Check-in starts at 3:00 PM and check-out is at 11:00 AM, which makes the stay feel a bit short. An earlier check-in time would make the experience more comfortable for guests, especially for those arriving earlier in the day."

"Everything was pretty close by"

"Great location and friendly staff."

"Was a decent stay, with a decent view, slightly under maintained but over all would stay again"

"Absolutely beautiful experience. This trip is one of the best we've had. Right up there with Four Seasons Bora Bora. "