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"No me gustó la atención del personal no t atendía y atendía diferente a otras personas ,demasiado mosquito terrible y le falta animación lo único bueno fue el personal q trabaja para expedía Luis nos atendió muy buen y siempre estuvo al pendiente de lo q se necesitara ,el trasporte q te movía dentro del hotel no paraba No recomendaría este hotel."

"Habitaciones muy bien equipadas y limpias , el buffet no es grande pero tiene variedad y la comida es buena , esperemos Que mantenga la calidad !"

"We will definitely be coming back! We had such an amazing time. The staff was incredible, the hotel itself is beautiful and peaceful, and it’s extremely family friendly. I had the best time enjoying the water parks with my niece, nephew, and baby there was truly something for everyone. The only area I think could use some improvement is the buffet food. It wasn’t bad, but it was a bit hit or miss depending on the day. We unfortunately didn’t plan ahead enough for the specialty restaurant reservations, so we only got to try the Mexican restaurant, but it was absolutely amazing. My aunt and uncle were able to try most of the others and said every single one was excellent. What really made this trip special, though, was the staff. Everyone was so welcoming and attentive, but “Biscocho” from the main buffet truly stood out. She was fun, kind, thoughtful, and made every visit such a great experience. Overall, we had an incredible stay and are already looking forward to coming back and next time, we’ll definitely stay longer!"

"Xx"

"Tudo incrível, quarto limpo, equipe maravilhosa, praia linda, café da manhã e refeições deliciosas. A estadia foi inesquecível. Agradeço a toda equipe do Riu Montego Bau. "

"The experience was overall good, if you’re there for the sun, tanning, beach and pool lounging. When you’re laying on the beach there are a ton of guys coming up to you trying to sell you excursions. such as dolphins, sharks, scuba diving, etc. trying to sell for 90 dollars a person. They won’t leave you alone and they come in rounds. some guys trying to sell you alcohol, cigars, coconuts, massages and hair braiding. They make it impossible to really relax. they don’t get the idea when you ignore them either. Employees are great. When we came in they tried to sell us a “ Elite “ package and gave us a “ butler “. The butler didn’t serve much of a purpose since the serenade offers an app to download in the app store. the elite package felt like a scam, upgrading the kind of “ service “ we get but not upgrading the room we got. When you book online, you get an upgraded room with the elite service so… felt like a rip off. it was 6 nights 7 days and would’ve costed 800+ onto our trip. The food was okay, the dominican night by far offered the best food. The buffet and the restaurants were mediocre. i don’t know what oils they’re using to cook their foods but-warning you, you will feel extremely bloated. don’t eat the sushi, it’s all rice. half the meals didn’t have the ingredients listed. The room was well cooked, good AC, showers and sinks. our toilet got clogged only on our 2nd night. the pools were cleaned and properly chlorined. the pool bar was fun but crowded at times. "

"Beautiful!! Doesn’t have everything in the photos though."

" Beautiful property, wonderful staff! Food was amazing!"

"Horrible one day after I arrive I was walking and tripped over their torn carpet got injured the hotel manager and staff was very rude. They wasn’t concern I was there for four days three days was absolutely miserable."