4/10 Buruk
Pete V, fort worth
21 Apr 2026
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
I booked pay at hotel with Expedia in late 2025. On January 5th I called the hotel to see if I could pay ahead of time. That request was accepted. I show up on April 20th, 2026 and at checkin, the lady helping me says I owe for the night. I told her that I paid already. Another woman working hears the conversation and says it’s not paid. I continue to explain the situation. Then I’m referred to another woman (owner), according to the original person assisting me. I briefly explain that the room has been paid for. Well she disagrees and starts with an even worse tone and attitude. And she ends with “I’m not going to argue with you “. I’m trying to find the mix up not argue.
I pay and then proceed to get my information together. My credit union says payment was released on 1-5-26. I go and show the original person helping me and now I have to call and speak with a more helpful person that was referred to me. We will see what happens
Pete V
Menginap 1 malam pada bulan April 2026
