Carmel hotel guide. Best Western hotel in Carmel, California

"Overall I really enjoyed my stay. The heater didn’t seem to work in room although I didn’t really have an absolute need for it. Room was VERY clean! Even though older it was clean in every corner. Only room for improvement was in the desk people. While kind enough, they did not take a personal interest in my questioning the heat in the evening. Just said “yeah, I would just turn it to that symbol “. Which I was questioning the meaning of the symbols. The best response from them would have been, “we’ll send someone up to help you”. "

"Great property!"

"Staff was wonderful made it the easiest check in ever thank you "

"Cecilia and staff are awesome!"

"Clean rooms and outstanding customer service. "

"Tracy and Kyle went above & beyond. "

"Our stay was beautiful! The hotel is stunning, with a friendly and attentive staff, eager to make your stay a happy one. The buffet breakfast with omelette and waffle station was fabulous. The hotel is an historical building so the rooms and bathrooms maintain the original footprint and size, which prohibited any enlargement of the very small bathroom. But given all the other perks La Playa offers we survived the small space and would definitely return. "