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"It was a nice hotel but the vibe was off. The server in the Exchange restaurant Sonia was amazing though. She was funny and made my Birthday special"

"Good food, iffy wifi"

"Front desk staff are very friendly. The room condition was not the best. The bathroom shower had a leak that. I reported and no one showed up as promised . There was a nasty buildup of mold at the outside of the shower base that hasn't been cleaned or overlooked. "

"It is a pity that the music played is too loud and not suitable, interfering with conversation. When I complained I was told that is how the owner likes it. First principle for hospitality business: please your customers, not yourself. Why not gentle pan music, or guitar, piano? You are in Trinidad, set the right mood!"

"Yes"

"The space is great it needs updating though. I saw from last year other guests suggested a few things that would make a guest’s stay much more enjoyable but those things one year later has not been done. We stayed for carnival and the distance to events held in the Savannah was amazing. Message to the owner(s) toilet paper holder, towel rack, shower door or curtain, spray for ants, fix bathroom door so it can close properly, a/c in living room, new pots, paper plates, plastic forks, kettle etc. just to name a few would make a person’s stay perfection."

"Outstanding stay customer service was top notch. The breakfast was delicious and Liz was an excellent host"