Luxury hotel near Cartagena de Indias Convention Center
Close to Clock Tower and Walls of Cartagena, Four Seasons Hotel & Residences Cartagena provides a poolside bar, a coffee shop/cafe and a hair salon. Treat yourself to aromatherapy, a massage or a manicure/pedicure at the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with dry cleaning/laundry services and 3 bars.
Located in Cartagena, Four Seasons Hotel & Residences Cartagena is in the city centre. Clock Tower and Walls of Cartagena are notable landmarks, and if an activity is on the agenda, check out Port of Cartagena. Looking to enjoy an event or a game while in town? See what's going on at Jaime Moron Stadium, or consider a night out at Plaza de Toros. Visit our Cartagena travel guide
Media Luna 8B #8B-44, Cartagena, Bolivar, 130001
What's nearby
Cartagena de Indias Convention Center
2 min walk - 0.2 km
Clock Tower
3 min walk - 0.3 km
Walls of Cartagena
8 min walk - 0.7 km
Plaza de la Trinidad
3 min walk - 0.3 km
Bolivar Square
6 min walk - 0.6 km
Getting around
Cartagena (CTG-Rafael Núñez Intl.)
15 min drive
Restaurants
Café Morena
2 min walk
Di Silvio Trattoria
3 min walk
Libertario Coffee Co. & Roasters
2 min walk
Marea by Rausch
4 min walk
La Casa de Socorro
4 min walk
About this property
Four Seasons Hotel & Residences Cartagena
Luxury hotel near Cartagena de Indias Convention Center
Close to Clock Tower and Walls of Cartagena, Four Seasons Hotel & Residences Cartagena provides a poolside bar, a coffee shop/cafe and a hair salon. Treat yourself to aromatherapy, a massage or a manicure/pedicure at the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with dry cleaning/laundry services and 3 bars.
You'll also find perks such as:
2 outdoor pools
Babysitting (surcharge), a 24-hour front desk and smoke-free property
Wedding services, luggage storage and 2 meeting rooms
Concierge services and a lift
Room features
All 131 rooms offer comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and bathrobes.
Extra conveniences in all rooms include:
Bathrooms with showers and shampoo
65-inch LED TVs with Netflix, streaming services and digital channels
Wardrobes/cupboards, free infant beds and daily housekeeping
Does Four Seasons Hotel & Residences Cartagena have a pool?
Yes, this property has 2 outdoor pools. Pool access is from 9:00 AM to 11:00 PM.
How much does it cost to stay at Four Seasons Hotel & Residences Cartagena?
As of 24 Oct 2026, prices found for a 1-night stay for 2 adults at Four Seasons Hotel & Residences Cartagena on 25 Oct 2026 start from Rp9.401.600, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Four Seasons Hotel & Residences Cartagena pet-friendly?
Yes, this property allows pets with a maximum weight of up to 7 kg per pet.
How much is parking at Four Seasons Hotel & Residences Cartagena?
This property doesn't offer parking.
What time is check-in at Four Seasons Hotel & Residences Cartagena?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Four Seasons Hotel & Residences Cartagena?
Checkout is at noon.
Where is Four Seasons Hotel & Residences Cartagena located?
Located in Cartagena Walled City, this luxury hotel is within a 5-minute walk of Centenary Park, Cartagena de Indias Convention Center, and Clock Tower. Walls of Cartagena and Bocagrande Beach are also within 1 mile (2 km).
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Four Seasons Hotel & Residences Cartagena Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Our stay at the Four Seasons Cartagena was nothing short of spectacular. The property is well designed, centrally located and have all the amenities that made our stay so comfortable. The rooms were pristine and cofee and breakfast were well made and delicious ! Most of all, the staff made us feel most at home. From Daniel who welcomed us, Juliet/Yulieth and Onoris at Patio Limonar to Andres and Angely from the coffee bar Rialto- all of them made our visit most memorable !
The staff were excellent at providing the most incredible service.
Front desk, concierge service!
They all went above and beyond
Will always remember this stay !
Well done Four Seasons
Will definitely return for another visit !
Absolutely impressive new hotel in a beautifully restored historic building. We stayed four nights in one of their colonial rooms which surround a peaceful courtyard with enormous, romantic trees and a fountain. We found ourselves at the hotel bar nightly for excellent craft cocktails. At the rooftop every afternoon for a dip in the saltwater pool with 360 views of the city and clock tower. The steakhouse (modeled after a classic NY steakhouse) was top notch. The service throughout the hotel was excellent and everyone we interacted with was friendly and attentive. Will certainly be back - especially if Cartagena airport can do something about the hours-long customs lines.
Property is lovely, rooms are awesome, food is great and staff is superb. 3 comments that I wish would’ve been proactively disclaimed:
- some rooms in colonial section have no windows whatsoever, such as mine. Had to request room change, and had to insist a bit to get it.
- There are renovations taking place, which imply construction noise.
- Upon receiving the final check, you will get a $70+/day gratuity added. No question, not optional.
I wouldn’t have minded any of these, as long as they would’ve been transparently disclaimed prior to booking, to provide a more accurate depiction of what I’d be getting. For a top tier destination like this one, surprises like these shouldn’t be expected. Therefore, I share this in the intention that future travelers have all the information at hand for their decision process.
We enjoyed every aspect of this hotel apart from one crucial thing. After disembarking a Silversea cruise, we checked in and a friend from the ship accompanied us to the hotel. The front desk would not accept a US driver’s licence as ID and refused to let him see our room for a brief moment. I was informed that only a passport would suffice. The following evening, we invited a friend from the US who was in the area to come to the hotel around 8.30pm before going to dinner. We warned her that she would need to give the hotel reception her passport. However, when we called the reception desk to inform them we were expecting a guest, we were told this would not be possible. This was extremely embarrassing for us when we had to inform our friend that she was not welcome at the hotel. Furthermore, I was approached many times during our stay asking for my name and room number as if I did not belong there. This was irritating.
The bed was excellent and the room beautifully quiet. Breakfast was wonderful also with a great choice. Unfortunately, however, I would probably stay elsewhere on my sixth visit to Cartegena for the reasons above.
Four Seasons Cartagena is next level! From the moment you arrive, the service is absolutely top notch truly some of the best hospitality I’ve experienced. And the restaurant on site? INSANE. The food, the atmosphere, the attention to detail everything was incredible. The chef can seriously do no wrong!
If you a Sunset lover definitely go to the rooftop pool one of the most beautiful sunset I ever see .
I could honestly go on and on about this place. If you’re in Cartagena, Four Seasons is a must. 10/10 experience from start to finish!
Spacious Colonial Room with plenty of storage and a fantastic location near most attractions. Breakfast was excellent, but the unexpected $70-per-day service fee was disappointing, especially since breakfast was already included in our booking.
The staff was friendly, though English was limited. Our room was next to a church, so there was occasional noise. Most concerning, something appeared to bite us in bed, causing itchy, red areas. We reported it twice, but despite promises to investigate, nothing was done.
A beautiful hotel. The design is amazing. The spa is mediocre. They don’t have a sauna. They don’t have a cold plunge. Just a steam room and a shower. At this caliber, being a new hotel, they should’ve invested in that.
Beautiful hotel although front rooms could be extremely noisy from the street action. Front desk staff was extremely slow on providing me my invoice, 2 hours of calling requesting it and I still have not received. I expected more from Four Seasons regarding pool bar staff. Rest of our stay was wonderful. Hotel Manager handled my issues with professionalism.
La experiencia fue excepcional, desde la llegada hasta que nos tocó la salida. El hotel esta muy bien ubicado en la zona colonial dentro de la muralla. Su arquitectura es hermosa. Una combinación de edificios restaurados coloniales con edificios nuevos bien integrados. La vegetación crea un ambiente agradable. El servicio fue de primera, todos muy atentos. El restaurante para cenar riquísimo, el desayuno extenso y muy bueno. El cuarto super cómodo y el baño con una excelente distribución. El area de las piscinas esta chevere con vistas a la ciudad. Usamos el gimnasio y estaba súper equipado para hacer una rutina completa. Es un hotel que repetiría si volvemos a Cartagena.
Travelers are not informed in advance that a passport stamp is required in order to qualify for the tax exemption process. In my case, I utilized the BioMig digital immigration system, which does not result in a passport stamp being issued.
When I requested to speak with the Manager regarding this matter, I was informed by staff that the Manager had indicated there was nothing further that could be done, other than completing an online immigration form. While I appreciate the information provided, I would have welcomed the opportunity to discuss the situation directly with the Manager. Unfortunately, no direct communication was offered, and the response was conveyed only through staff.
I respectfully suggest that clearer information regarding passport stamp requirements be provided to travelers in advance, particularly for those using digital immigration systems such as BioMig, in order to avoid confusion and inconvenience.
Excelente propiedad en el centro de Cartagena a cinco minutos a pie de la zona colonial de la ciudad, excelentes servicios, los restaurantes del hotel son muy buenos y recomendados, sin duda volvería a este Hotel