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Four Seasons Hotel & Residences Cartagena

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Luxury
5.0 star property
9.6

Exceptional

Luxury hotel near Cartagena de Indias Convention Center

Close to Clock Tower and Walls of Cartagena, Four Seasons Hotel & Residences Cartagena provides a poolside bar, a coffee shop/cafe and a hair salon. Treat yourself to a facial, aromatherapy or a manicure/pedicure at the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with dry cleaning/laundry services and 3 bars.

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is Rp13.978.380
Rp13.978.380 total
2 Aug - 3 Aug

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Premier Room, Accessible

Minibar, free cots/infant beds, free WiFi, bed sheets

Premier Room, Accessible

  • 48 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, Accessible

Minibar, free cots/infant beds, free WiFi, bed sheets

Superior Room, Accessible

  • 34 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room (Colonial)

Room (Colonial) | Minibar, free cots/infant beds, free WiFi, bed sheets

Room (Colonial)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite (Colonial)

Studio Suite (Colonial) | Minibar, free cots/infant beds, free WiFi, bed sheets

Studio Suite (Colonial)

  • 67 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds

Minibar, free cots/infant beds, free WiFi, bed sheets

Deluxe Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Minibar, free cots/infant beds, free WiFi, bed sheets

Deluxe Room, 1 King Bed

  • 42 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds, Terrace

Minibar, free cots/infant beds, free WiFi, bed sheets

Deluxe Room, 2 Double Beds, Terrace

  • 40 sq m
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Terrace

Minibar, free cots/infant beds, free WiFi, bed sheets

Deluxe Room, 1 King Bed, Terrace

  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room (Deluxe, Colonial)

Deluxe Room (Deluxe, Colonial) | Minibar, free cots/infant beds, free WiFi, bed sheets

Deluxe Room (Deluxe, Colonial)

  • 43 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Room (Premier, Colonial)

Grand Room (Premier, Colonial) | Minibar, free cots/infant beds, free WiFi, bed sheets

Grand Room (Premier, Colonial)

  • 55 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Minibar, free cots/infant beds, free WiFi, bed sheets

Suite, 1 Bedroom

  • 64 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room

Minibar, free cots/infant beds, free WiFi, bed sheets

Premier Room

  • 48 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room, 2 Double Beds, Terrace

Minibar, free cots/infant beds, free WiFi, bed sheets

Premier Room, 2 Double Beds, Terrace

  • 44 sq m
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premier Room, 1 King Bed, Terrace

Minibar, free cots/infant beds, free WiFi, bed sheets

Premier Room, 1 King Bed, Terrace

  • 44 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite

Minibar, free cots/infant beds, free WiFi, bed sheets

Studio Suite

  • 55 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room

Minibar, free cots/infant beds, free WiFi, bed sheets

Superior Room

  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room (Landmark View)

Superior Room (Landmark View) | Point of interest

Superior Room (Landmark View)

  • Resort view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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  • Pool
  • Spa
  • Pet-friendly
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9.6 out of 10, Exceptional, 757 reviews
The price is Rp8.512.475
Rp8.512.475 total
2 Aug - 3 Aug
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About the area

Located in Cartagena, Four Seasons Hotel & Residences Cartagena is in the city centre. Clock Tower and Walls of Cartagena are notable landmarks, and if an activity is on the agenda, check out Port of Cartagena. Looking to enjoy an event or a game while in town? See what's going on at Jaime Moron Stadium, or consider a night out at Plaza de Toros. Visit our Cartagena travel guide
Map
Media Luna 8B #8B-44, Cartagena, Bolivar, 130001

What's nearby

  • A large, modern building with a reflective pool in front.
    Cartagena de Indias Convention Center
    2 min walk - 0.2 km
  • A historic stone bridge with arches, a clock tower, and a clear blue sky.
    Clock Tower
    3 min walk - 0.3 km
  • A historic stone tower with a dome, overlooking a coastal cityscape with a bridge and a clear blue sky.
    Walls of Cartagena
    8 min walk - 0.7 km
  • Plaza de la Trinidad
    3 min walk - 0.3 km
  • Bolivar Square
    6 min walk - 0.6 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.)
    15 min drive

Restaurants

  • Di Silvio Trattoria
    3 min walk
  • Café Morena
    2 min walk
  • La Casa de Socorro
    4 min walk
  • Mar de las Antillas
    3 min walk
  • Sierpe
    4 min walk

About this property

Four Seasons Hotel & Residences Cartagena

  • Luxury hotel near Cartagena de Indias Convention Center
  • Close to Clock Tower and Walls of Cartagena, Four Seasons Hotel & Residences Cartagena provides a poolside bar, a coffee shop/cafe and a hair salon. Treat yourself to a facial, aromatherapy or a manicure/pedicure at the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with dry cleaning/laundry services and 3 bars.
  • You'll also find perks such as:
    • 2 outdoor pools
    • Babysitting (surcharge), a lift and concierge services
    • Smoke-free property, wedding services and meeting rooms
    • A 24-hour front desk and luggage storage
  • Room features
  • All 131 rooms offer comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and bathrobes.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and shampoo
    • 65-inch LED TVs with Netflix, streaming services and digital channels
    • Wardrobes/cupboards, free infant beds and daily housekeeping

Similar properties

Suite, 1 Bedroom | Living area | Flat-screen TV
Nacar Hotel Cartagena, Curio Collection by Hilton
Cartagena Walled City
  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
9.2 out of 10, Wonderful, 514 reviews
The price is Rp4.555.518
Rp4.555.518 total
9 Aug - 10 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • In-room cot

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms

Full-service spa

  • Aromatherapy
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Gravel flooring in public areas
  • Hardwood flooring in public areas
  • Lift
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • 7 buildings
  • Built in 2025
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch LED TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Up to 7 kg per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 11:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Frequently asked questions

Does Four Seasons Hotel & Residences Cartagena have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 9:00 AM to 11:00 PM.

How much does it cost to stay at Four Seasons Hotel & Residences Cartagena?

As of 20 Jul 2026, prices found for a 1-night stay for 2 adults at Four Seasons Hotel & Residences Cartagena on 2 Aug 2026 start from Rp13.978.380, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Seasons Hotel & Residences Cartagena pet-friendly?

Yes, this property allows pets with a maximum weight of up to 7 kg per pet.

How much is parking at Four Seasons Hotel & Residences Cartagena?

This property doesn't offer parking.

What time is check-in at Four Seasons Hotel & Residences Cartagena?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Four Seasons Hotel & Residences Cartagena?

Checkout is at noon.

Where is Four Seasons Hotel & Residences Cartagena located?

Located in Cartagena Walled City, this luxury hotel is within a 5-minute walk of Centenary Park, Cartagena de Indias Convention Center, and Clock Tower. Walls of Cartagena and Bocagrande Beach are also within 1 mile (2 km).

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Reviews

Four Seasons Hotel & Residences Cartagena Reviews

9.6

Exceptional

10

Cleanliness

9.6

Amenities

9.4

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 26 out of 30 reviews
Rating 8 - Good. 2 out of 30 reviews
Rating 6 - Okay. 2 out of 30 reviews
Rating 4 - Poor. 0 out of 30 reviews
Rating 2 - Terrible. 0 out of 30 reviews

Reviews

Verified

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent at providing the most incredible service. Front desk, concierge service! They all went above and beyond Will always remember this stay ! Well done Four Seasons Will definitely return for another visit !
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely impressive new hotel in a beautifully restored historic building. We stayed four nights in one of their colonial rooms which surround a peaceful courtyard with enormous, romantic trees and a fountain. We found ourselves at the hotel bar nightly for excellent craft cocktails. At the rooftop every afternoon for a dip in the saltwater pool with 360 views of the city and clock tower. The steakhouse (modeled after a classic NY steakhouse) was top notch. The service throughout the hotel was excellent and everyone we interacted with was friendly and attentive. Will certainly be back - especially if Cartagena airport can do something about the hours-long customs lines.
Stayed 4 nights in Apr 2026
Verified

6/10 Okay

Juan Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is lovely, rooms are awesome, food is great and staff is superb. 3 comments that I wish would’ve been proactively disclaimed: - some rooms in colonial section have no windows whatsoever, such as mine. Had to request room change, and had to insist a bit to get it. - There are renovations taking place, which imply construction noise. - Upon receiving the final check, you will get a $70+/day gratuity added. No question, not optional. I wouldn’t have minded any of these, as long as they would’ve been transparently disclaimed prior to booking, to provide a more accurate depiction of what I’d be getting. For a top tier destination like this one, surprises like these shouldn’t be expected. Therefore, I share this in the intention that future travelers have all the information at hand for their decision process.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and hotel was beautiful and very well kept
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel, everything so far has been exceptional.
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

William Robert

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel although front rooms could be extremely noisy from the street action. Front desk staff was extremely slow on providing me my invoice, 2 hours of calling requesting it and I still have not received. I expected more from Four Seasons regarding pool bar staff. Rest of our stay was wonderful. Hotel Manager handled my issues with professionalism.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

DIANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es simplemente maravilloso,
Stayed 2 nights in Jul 2026
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Cartagena
Stayed 2 nights in Jun 2026
Verified

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Increíble el hotel y sus instalaciones, por ser nuevo aún tienen áreas de oportunidad en el área de alberca, se tardan en tomar orden, llevar bebidas etc el desayuno igual, tardado servicio.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustaría q agregaran un espacio para disfrutar un buen puro.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Juan Esteban Uribe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnífico spa
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2026
Verified

10/10 Excellent

Idongesit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Vanessa

Stayed 3 nights in May 2026
Verified

10/10 Excellent

Ayyaz

Stayed 1 night in May 2026
Verified

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

randal

Stayed 3 nights in May 2026
Verified

10/10 Excellent

Philip

Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

angela

Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2026