Search Hotels with Hot Tubs in Carter Lake

"Front desk staff was great, my rating for staff is for the manager who tried to tell me he didnt have any bath tub stoppers. The first room i was given was dirty the floor had crumbs everywhere, the lights were flickering non stop, and bath tub stopper was missing.I went to the front desk and asked for a new room which the ladybwas very helpful and gave me a new room.I go and take my items to the new room and try to relax and take a bath and the bath tub stopper was missing from the second room as well, so I go back to the front desk and now the manager is there I tell him both of the rooms dont have the stoppers and he told me unfortunately we are out and dont have anymore. I couldn't belive he would tell a fib like that so I gave him a little push back and he then told me to wait at the counter and went and took a stopper from another room which was too small and didnt even fit my bathtub in my room."

"Very clean and professional."

"Nice hotel right across from the College World Series park. Close to restaurants and 10 minutes from the airport."

"Airport shuttle handy and on time. Room construction next door to our room until 6:00 pm a little annoying, but at least it quit"

"Clean and well kept. Staff upbeat"

"Beautiful building. TV’s aren’t smart TV’s and no option for movie rentals. No fan’s in bathrooms & no usb ports for charging devices. Beds are very comfortable. "

"The room was absolutely filthy. Every surface was covered in unidentifiable substances, hair and crumb tumbleweeds in every corner. Splatters of liquids and (lets just call them "greasy") handprints everywhere. A solid "yuck"."

"Pretty clean hotel in the heart of downtown. You're close to pretty good restaurants within walking distance, old town is right there for you to take a stroll through. Rooms are pretty clean, fairly modern, and the multi-story parking underneath is great if you're traveling through or are visiting the city for work."

"This is my 5th stay at this location over the last 5 months and I was surprised with the disinterest staff had in my problems and the lack of resolution to any problems I had. I was there for 6 days without having room service stop by to empty trash, refill toilet paper, fresh towels. I was there with my family which includes 2 teenage girls so the trash filled quick and the towels needed a refresh. After the first day of no service, I assumed something happened because it wasn't normal. After the second day I had to get more toilet paper (1 roll) and asked for the room to be cleaned the following day. When that didnt happen I had to ask a second time for toilet paper (because they didnt clean it) and asked again for the room to be cleaned the next day because trash was starting to collect. When it didnt happen the second time, I had to get fresh towels and was assured again that room service would come. On the last night of my stay, after trying 3 times to get the room cleaned, I was told the general manager would be available for me to speak to the following moring. Handed me his business card. So the following morning when I stopped by the front desk, I was told he wasn't in yet. When I stopped by the front desk to check out a few hours later I was told he wouldn't be coming in. The whole experience I was met with a lack of concern from all front desk staff. This experience has me questioning my future stays with DoubleTree."