4/10 Poor
Ashley
Travelled with family
19 May 2024
Disliked: Cleanliness, amenities, property conditions & facilities
The only reason it didn't get a 1 star was because the front desk staff was friendly. The room was not fully clean when we arrived. The bathtub and the toilet seat had so much hair all over when we arrived. When we asked for service the next morning, the front desk requested it but the actual cleaning staff never actually did anything and it still looked dirty. There were bugs crawling on the walls and ceilings. The hot water on the sink was nonexistent. The closet door was broken and could not close. The couch underneath had personal items belonging to a previous person, which further calls into question how these rooms are "cleaned". The pool looked like something out of a horror movie. It was in an obscure spot and uninviting. One of the keys never worked. The wifi was awful. The breakfast was awful. Literally just stay at any other hotel. We were supposed to be relaxing and instead we were stressing about how bad the hotel was. We were happy once it was check out.
Ashley
Stayed 3 nights in May 2024