Cari Resor di Casco Bay Islands

"The hotel smells extremely damp soon as you walk in. The stairs at the entrance look like they haven’t been vacuumed in months. Upon going into the room we all felt as though we could barely breathe. There was black mold all over the walls, seeping through the wallpaper. Holes all over the door around the handle. Long black hair stuck to bathroom wall on the left when you walk in. Also gross splatter of something on the bathroom wall near the black hair. Outdated register in bathroom paint...

"We love the room you assigned to us it was so perfect. I really like this room mark it as my favorite. The room was clean just perfect placement. Love the layout of the room the comfort and size of bed was perfect! Staff very kind. And helpful"

"When I arrived at the property, even though I had a reservation, they were saying they weren’t sure that we were gonna be able to honor it. They were having to check rooms to see what was available. It took about 45 minutes to get checked in cause they had to keep running around looking for rooms. The phone in the room did not work. The breakfast was OK but not outstanding."

"Close to main roads"

"The location of the hotel was perfect easy to get to places and walk around Portland. The driver who picked us up from the airport was so friendly. The staff at the restaurant went above and beyond. The rooms were always clean. Only critique, we asked the front desk staff a few questions about amenities and general questions about our stay and they seemed annoyed to help and just said, follow the signs without giving any information. We asked again the next day to see if we got a better response...

"I was initially put in a room that was next to a mechanical room for the pool, it had a very loud hum that made the experience extremely unpleasant. They did move me to a different room the next day, but the promised comped night was not reflected on the bill. I will not stay there again."

"The staff was super helpful and friendly and the room was spacious, clean and the bed was very comfortable"

"The hotel is in a super convenient location (close to Old Port). Everything we wanted to do was in walking distance (most being 25 minutes. The room was very spacious and updated. The only downsides are there is only valet parking for $40 a day ( I was sent a message from the hotel saying we could self-park for $30, but that wasn't an option). Secondly- you're charged $25 daily resort fee, which they say you can use as a food & beverage credit. The only on-site restaurant was only open 7 AM-10AM...

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