Cari Resor Kondominium di Pulau Cat Ba

"Very clean room and extremely kind and helpful staff! They helped me book all my transportation and gave great recommendations."

"Hotel was clean and staff, like most Vietnamese were lovely, very friendly and very helpful. Hard to get any information from hotel due to a little bit of communication breakdown on the day we tried, but there are plenty of tour shops around the area. A lot of construction across the road, but it will be amazing when finished."

"Like others have posted. Check in is a complete nightmare. Rooms not ready, Wrong room, No front desk help as it is owned by private parties renting the rooms. No fridge, dining plates or silverware. They lied to Expedia and said they gave us the correct room. Also A/C is limited to how cool it will go and turns off in the middle of each night."

"Very nice place, good area. Nice staff."

"We had a fantastic stay at Spring Garden Hotel in Cát Bà. The hotel was lovely, but what really made our stay special was the incredible level of care and personal attention from the staff. Everyone was extremely friendly and helpful, but a special mention has to go to Emma, who was absolutely amazing throughout our stay. Nothing was ever too much trouble. She helped us organise trips, arrange taxis and transport, and gave us lots of useful local information and advice. One example really...

"Lovely staff, amazing view, large rooms, scooters for hire, close to port."

"Cat ba Serena homestay was an amazing experience. Our family of five felt so comfortable, and the staff were extremely kind and helpful. Linda was very responsive and instrumental in organizing a full day boat tour which did not disappoint ( we even saw the endangered langur monkeys sleeping on the cliff). Our second day we rented motorbikes from The homestay and explored the island including caves within the national park. Our kids especially enjoyed the food at the homestay- amazing...

"Great place to stay while in Viet Hai Village. Comfortable rooms with excellent a/c, good shower and comfortable beds. The food was amazing, no need to eat anywhere else. Fast laundry service. The gardens around the property were beautiful. The best part of our stay was the help we received from the manager, a young guy named Chilly. He took care of all transportation to and from the village, including transport back to Hanoi. He also booked an incredible Ha Long Bay day cruise for us and has...

"Very great for solo travelers who want a quiet night"

"The Hotel didn't update the information about the rooms and views we are stays only few days and changed the Hotel the facilities looks dirty and old"