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"Very reliable staff. clean facility. Huge rooms, never run out of toiletries. Only set back is the pool without water "

"We live in Cebu City Philippines. I'm an American and, as you might expect, my standards are routinely not met by local Philippine establishments. In this case, however, I will say that the Waterfront hotel was on the highest western standard. From service to facilities to food, everything was the highest quality. The room was clean. Every common area was also spotless, which is one of those things you may not notice top of mind, but it affects your perception. Every corner of every small spot had clearly been cleaned that day. I also notice the staff was wearing clothing that was obviously cleaned that previous night or morning. This is not always the way in the Philippines, but Waterfront is an exception in a Third World country. So, if you're an expat or a person visiting from the west, THIS is your go to hotel in Cebu City. I even got a deal on Hotels.com. I should also mention that I've lived in the Philippines in a pretty upscale condo building in IT Park just 5 minutes from the hotel. My condo building had a 36 hour power outage for "maintenance", so my wife, 2 year old son and myself went to the Waterfront hotel. Other than refusing to let my 2 year old into the casino (which was more a joke than anything), it was a perfect stay. Thank you!"