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"all great"

"The pet charge was rather expensive. We could smell our neighbor’s cigarette smoke."

"The room appeared clean at first glance but we started to notice things along the way. In general, it’s good practice to sanitize the surfaces and the bathroom, and wash any dishes. There was hair in the tub and on the sink. The dishes had appeared to be used and not washed. One of the comforters had these pink spots like juice or cough syrup or something got splashed on it. Many of the surfaces were not wiped down. You could see cup rings and there was also a sticky spot here and there. The property itself was ok but budget level with a high end face. If you told me this was a budget hotel, I’d have given higher marks. It was however, conveniently located in downtown Monterey and had onsite parking. We stayed in the building across from it so it was a little schlep. I did not see any of those rolling luggage carriers. We unfortunately had a neighbor with a loud yappy dog. It barked all freakin night; not straight through but intermittently. So it would bark and wake us up, then it would be quiet and we could fall asleep, then bark again. It started around 9:30p and went on like this until about 1a. The staff did nothing. They said they sent security up but security never did. We waited for them. I had the barking on recording to show them. The two room conjoin if needed so we heard it through the door in our room. Overall staff were nice enough but seemed disinterested in helping us and felt we couldn’t ask so we just figured it out ourselves. "

"Clean room, friendly staff, beautiful beach view, perfect day"

"We are sending a chargeback on this hotel. They put loads of used toilets outside of our room during refurb. Then they blocked out parking space and my husband has a pacemaker and had to drag his luggage around the building--it was the worst place we have ever stayed and we travel frequently."

"Our room had an ocean view from the first floor . When I got to the property I was very disappointed that I had not been able to see what the other choices of location were. I would have chosen a different location and probably on the second floor to be able to see the waves crashing onto the shore. Expedia should have been more specific "

"Overall if was a very good stay. Front desk person was not nice, second girl, first was very nice. Watch internet site because the picture does not match the view. Managers helped us get the room that we wanted but since resort was full we had to wait a day. Hotel staff is a little clueless about the golf course."

"Menu is fresh and nice staff."

"Very well maintained property. Gracious staff. Amazing location."