Central California hotel guide. Wyndham Hotels hotel in Central California, California

"Overall the hotel wss good. But the staff just was not 4 star staff. They were nice but just msybe not fully trained. No one seem to know the answers for things or you got a different answer from 1 staff member to another. Rooms were very nice and clean. Pool area was nice, however the food service st the pool was extreme slow anf unorganized. Then we paid for a fire pit smores experience anf we waited 25min after reservation time for the experience to start. I actually had to call the front desk to see if any was coming.. then finally got the smores snd placed an order for drinks. More than 30 min later the hot drinks arrived luke warm or cold. I just felt like i paid for an experience that was terrible, It was bad. But the property itself is great its just that i paid 4 star prices for 2 star service. I dont know if id go back. Id rather go to a ritz cartlon or four season. Ahain property was beautiful and the ppl were nice. Just not trained for 4 star service. I left feeling like i paid alot for this and usually i leave a 4 or 5 star hotel not really caring how much i spent bc the experience was amazing, this was not the case. Unfortunately "

"I think this hotel was highly overrated with the reviews. Disappointed at the upkeep of the rooms, not as clean as hoped for. Room overall is tiny. Some staff members helpful others zero customer service. Would not return. "

"Everyone and everything was just Good. Needs to upgrade pillows. Showers need a little attention. "

"Reasonable rate in Carmel area but the room has old smell and you can hear your neighbors talking, flushing, and walking. Couldn’t sleep. "

"The ocean view relaxed to me. You don’t need more than that."

"Rooms doe not have microwave. Floor was dirty so take sandals. Rooms felt humid, and the air conditioner was not working well made a loud noise. "

"Rooms and parking are very spread out. Not worth the price. "

"Not used"

"I would give this place five out of 10. I definitely would not stay here again. It certainly OK for a pitstop, but not for a lengthy stay like we had. The bed was super uncomfortable. Our room overlooked the pool, which you would think would be fantastic. It consisted of the dirty rooftop of the hotel and the pool. Screaming kids in the pool started at 9 AM till 10 PM. A tiny Chihuahua travels with us and rides in a stroller that is covered. We never have trouble bringing her in a restaurant, except for the restaurant at this hotel. Every other restaurant in Carmel allowed us to bring her in. We were charged a $30 a day parking fee that was not disclosed to us until checkout. That was a surprise. I was also surprised when I pulled into this hotel with a gas station entrance. How bougie. and impressive. The hotel is also conveniently located across the street from Starbucks that was a plus however, the local ambulance parked there and that’s where it dispatched with lights and sirens and kept us up all night long. "