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"Hotel needs to be refurbished completely. Photos in website are very good in comparison with what you find when you arrive. The windows are so old, they have holes in the frame, making the room noisy. There isn't photos of the bathrooms and there's a reason for it: Small and extremely old. The lobby is a dark cavern, like someone already described, no even the name of the hotel appears anywhere . You pay for the location which is good. It's clean and the water fountain providing bottles to refill is a great idea. But, nothing else I am afraid"

"Hotel room is great. It better be, considering what it costs. We ate breakfast in hotel restaurant, and only buffet was available, which cost us $71 for two, and food wasn't hot. It's also ridiculous that an upscale hotel with a garage under it charges guests to park: $76 for two nights. People drive from all over to spend time and money in Baltimore, and get gouged for parking! And the parking garage signs read as if customers are likely to be cheaters: "Pay within 15 minutes or get booted and pay fines and fees costing $350." "

"The State Plaza Hotel was comfortable, clean, and the staff was kind and responsive. The location was perfect! I'll be back!"

"Great property, conveniently located, friendly staff and appreciated the parking garage"

"Amazing hotel"

"I love staying at CitizenM. The lobby area is intriguing and beautiful, the rooms are modern and fun, and the staff is super friendly. The price was reasonable. Overall, it was a great experience!"

"Breakfast was fresh. Great service "

"Very neat, clean rooms. Parking was easy to find. Not far from food and shopping. "

"Location very quiet place Transport facility good Staff very helpful & polite Plenty of parking"