"This hotel turned out to be a balance of trade-offs. I only chose this 3-star property for its convenient location in the city center and because the 4-star hotel nearby was sold out. When I arrived at the train station in the pouring rain, I was unable to get a taxi to the hotel. I called the hotel and was told there was nothing they could do. I was completely stranded. Finally, I asked if the desk clerk could call the taxi for me. She did, and a car came within two minutes. From then on, everyone at the desk was very helpful, suggesting good restaurants and helping me find my way around Mantova. The room was large but plainly furnished like an old-fashioned hostel, with white painted wooden furniture, but everything was clean. The big plus was the view from a tiny window overlooking the lovely piazza. Oddly, breakfast was served a few hundred meters away at their sister hotel, 4-star Ca' Uberti Palace, which is much nicer but was completely sold out when I had tried to reserve. The breakfast had the standard Italian buffet options, but the dining room was lovely and worth the walk across the piazza in the morning sun. And the conveiwnce to all the sites I wanted to visit was excellent. On balance, the pluses outweigh the minuses, and for the price, I'm glad I stayed there."