Cari Lodges di Cerro Azul

"The staff at the hotel was not accommodating at all. When advised on issues with the room, there was no response until we had to make a number of calls. The room was not cleaned properly causing us to have to call guest services repeatedly. There were delays in someone even answering the phone. The choices for breakfast were very limited and the food was cold. We will not visit this hotel again."

"Checking in and out was super easy. The staff was responsive and had great suggestion where to eat and what to do. They anticipate your needs. 10/10. The hotel restaurant is great and the room service menu even better. "

"Breakfast was terrible and the hotel is in need of a renovation. It was kept clean and the staff were very nice however and its an OK location for views and nature walks along the trail ways and also close a few to bars and restaurants "

"The location is very good. The pool is great but the water is very greasy. Breakfast is the highlight. Simply fantastic. Cleaning could be a lot better for a hotel with 5 stars rating."

"Terrible experience at this hotel. We were supposed to stay here for 7 nights. I checked out after 2 nights. On our 2nd day, we left our room for an hour to go for breakfast. When we returned, our room was flooded. Water all over, our clothes, bag were wet. Upon bringing this to the attention of the front desk, the guy very conveniently said — “oh yes, that floor has been having that issue”. Why in the world would they give out rooms on the floor that is having an active issue with water leaks...

"The staff greeted us with a warm smile every day. The breakfast was delicious. We would definitely stay here again. "

"Excellent stay, friendly and attentive staff, beautiful property!!!"