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Ulasan untuk Hunter Valley Motel

3 out of 5
Hunter Valley Motel
30 Allandale Road, Cessnock, NSW

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 65 dari 183 ulasan" "
Penilaian 8 - Bagus. 77 dari 183 ulasan" "
Penilaian 6 - Cukup Baik. 28 dari 183 ulasan" "
Penilaian 4 - Buruk. 10 dari 183 ulasan" "
Penilaian 2 - Sangat Buruk. 3 dari 183 ulasan" "

8,4/10

Kebersihan

9,0/10

Staf & layanan

7,6/10

Fasilitas

7,6/10

Kondisi & fasilitas properti

7,6/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Stuart

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very good motel. Clean. Reasonably priced. Thanks!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Bec pada tanggal 30 Mar 2024
Dear Guest,Thank you for taking the time to review. We appreciate the feedback and are pleased you enjoyed your stay.Take Care,HVM

8/10 Bagus

Ryan

Disukai: Kebersihan, staf & layanan, fasilitas
Easy check in, friendly staff
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Bec pada tanggal 24 Mar 2024
Hi Ryan,Thank you for your valuable feedback.We are pleased you enjoyed your stay and wish you all the best.Take Care,HVM

10/10 Sangat Bagus

Jenny

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Bec pada tanggal 28 Mar 2024
Dear Jenny,Thank you for taking the time to review.We are pleased you enjoyed your stay and wish you all the best.Take Care,HVM

10/10 Sangat Bagus

shannon

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
As a night shift worker, the front of house and housekeeping staff went above and beyond to ensure my stay was as comfortable and quiet as possible
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari HVM pada tanggal 27 Feb 2024
Dear Shannon, thank you for your valuable feedback. We are glad that you enjoyed your quiet and comfortable stay with us. Hope to see you again soonRegards,HVM

2/10 Sangat Buruk

April

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari HVM pada tanggal 14 Feb 2024
Dear April, kindly stop placing false statements about your stay. After damaging bathroom dispensers and hair dyer smashed on the floor we will not accept your booking for future specially with the racist behaviour with staff at property.Thank you

6/10 Cukup Baik

Helen, Dulwich Hill

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
The room was average, no bed lamps, and only 1 bedside table, and also the shower dripped quite badly. Overall I probably wouldn’t stay here again. The location is convenient.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari HVM pada tanggal 8 Feb 2024
Dear Helen,Thank you for your feedback. However, you stayed h us for three night and did not reported the issue of dripping shower even once at the reception. Also, our rooms have lamps on the bedside tables. Therefore, stop placing false statements.Thank you!

8/10 Bagus

Maurice

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari HVM pada tanggal 31 Jan 2024
Dear Maurice, thank you for your feedback.Regards,HVM

10/10 Sangat Bagus

Wayne

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great value, simple processes and not to be over looked
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari HVM pada tanggal 12 Jan 2024
Dear Wayne,Thank you for your valuable feedback. We appreciate your stay with us and hope to see you soon again.Regards,HVM

6/10 Cukup Baik

Angela

Bepergian bersama teman
Disukai: Kebersihan, fasilitas
Asked for a late check out of 1 hour and was told we would have to pay for it, wasn't happy about that.
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari HVM pada tanggal 8 Jan 2024
Dear Angela, our timing of check-out is 10am which is clearly stated on all the booking platforms. However, we are flexible to provide 30 minutes extra without any charges, but if you ask for 12pm check-out there will be extra charges for sure. Therefore, always check the details before booking.Thanks

8/10 Bagus

Vandana

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Wonderful customer service 😊
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari HVM pada tanggal 8 Jan 2024
Dear Vandana, thank you for your valuable feedback.Regards,

2/10 Sangat Buruk

Gary

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Room was so smelly and in a need of a good thorough clean, shower taps dripped all night and this was supposed to be a deluxe room, totally disgusting bed just had a sheet on it and we found a blanket in the wardrobe that stunk of dust and obviously had not been cleaned for a long time. No bed spread, needs updating, we had a terrible night chocking on dust and breathing in dirty carpet smells. Highly recommend not staying there.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari HVM pada tanggal 8 Jan 2024
Dear Guest, our housekeeping staff is professional in their work and we make sure that the rooms are spotless. Also, we outsource our sheets from professionals which are thoroughly checked by the staff for any mark or smell, same goes with blankets. If it was that bad you should have mentioned it to the staff at the property and they would have helped you to change the room. However, we will look into this mater seriously and act accordingly.Thank you

8/10 Bagus

Wendy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari HVM pada tanggal 31 Des 2023
Dear Wendy, thank you for your feedback.Regards,HVM

8/10 Bagus

Upendra

Bepergian bersama keluarga dan anak
Tidak Disukai: Fasilitas
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari HVM pada tanggal 31 Des 2023
Dear Upendra, thank you for your feedback.Regards,HVM

6/10 Cukup Baik

Rodrigo

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
The room was really clean. However, it was falling apart. The hotel needs to go through a renovation urgently!!!
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari HVM pada tanggal 29 Des 2023
Dear Guest, thank you for your feedback.Regards,HVM

10/10 Sangat Bagus

Andres

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari HVM pada tanggal 29 Des 2023
Dear Andres, thank you for your feedback.RegardsHVM

8/10 Bagus

Tharshikaa

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari HVM pada tanggal 24 Des 2023
Dear Tharshikaa, thank you for your valuable feedback.Hope to see you again.Regards,HVM

8/10 Bagus

amir

Disukai: Kebersihan
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari HVM pada tanggal 24 Des 2023
Dear Amir, thank you for your valuable feedback. Hope to see you again.Regards,HVM

10/10 Sangat Bagus

Viviene

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari HVM pada tanggal 11 Des 2023
Dear Viviene, thank you for your valuable feedback.Regards,HVM

10/10 Sangat Bagus

Abigael

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The securty is good
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari HVM pada tanggal 10 Des 2023
Dear Abigael, thank you for your valuable feedback. Hope to see you again.Regards,

10/10 Sangat Bagus

Amber

Bepergian bersama keluarga
Disukai: Staf & layanan, kenyamanan kamar
Bed was comfy only thing to complain about was the cups were dirty and a powerpoint in the bathroom needs fixing other than that great place to stay with children great location close to alot
Menginap 1 malam pada bulan November 2023
Tanggapan dari HVM pada tanggal 5 Des 2023
Dear Amber, thank you for your feedback. We will look into the issues and fix it ASAP.Regards,HVM

10/10 Sangat Bagus

Sunniva

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2023
Tanggapan dari HVM pada tanggal 4 Des 2023
Dear Sunniva, thank you for your feedback.Regards,HVM

10/10 Sangat Bagus

Allanah

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
.
Menginap 1 malam pada bulan November 2023
Tanggapan dari HVM pada tanggal 23 Nov 2023
Dear Allanah, thank you for your valuable feedback. We hope to see you again.Regards,HVM

8/10 Bagus

Jai

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2023
Tanggapan dari HVM pada tanggal 23 Nov 2023
Dear Jai, thank you for your valuable feedback.Regards,HVM

6/10 Cukup Baik

Peter

Tidak Disukai: Kondisi & fasilitas properti
Taps at the bathroom basin didn't work properly and hard to wash your hands and face.The taps were very old and rust around the basin . shower no problem lots of water pressure. Some Tv channels were listed but no signal. eg foxtel 7 channels listed and all have no signal.
Menginap 2 malam pada bulan November 2023
Tanggapan dari HVM pada tanggal 20 Nov 2023
Dear Peter, thank you for your feedback. Unfortunately we do not have any foxtel channels but the bathroom issue is fixed. However, it would be better if reported on site with your two days stays so that we would have fixed that for you too as it was a sudden issue.Regards,HVM

10/10 Sangat Bagus

Carolyn

Disukai: Kebersihan, staf & layanan
For a country motel, this has everything you need. Very close to wine region. Comfy bed, and when our internet would not connect the staff were very helpful. Pool was good to cool off in.
Tanggapan dari HVM pada tanggal 18 Nov 2023
Dear Carolyn, thank you for your valuable feedback. Staff at HVM always try to provide the best services to our guests. We are glad you enjoyed your stay with us and hope to see you again.Regards,

10/10 Sangat Bagus

Mel

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
.
Menginap 1 malam pada bulan November 2023
Tanggapan dari HVM pada tanggal 13 Nov 2023
Dear Mel, Thank you for your feedback.RegardsHVM

4/10 Buruk

Kathryn

Bepergian bersama teman
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Noisy guest tv going all night.smoking to close to rooms.dated decor an bath rooms
Menginap 1 malam pada bulan November 2023
Tanggapan dari HVM pada tanggal 5 Nov 2023
Dear Kathryn, we apologies for the inconvenience due to the TV noise next door. However, our team always try their best to provide spotless rooms to the guest and for any issues, guest are welcome to call the reception anytime in the night if the situation is out of control. Thus, we will take your concern seriously and look into this matter.Regards,HVM

6/10 Cukup Baik

karyn

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
i would consider this a ** 2 star motel, although it was clean it was way overpriced at $180 for the night
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari HVM pada tanggal 4 Nov 2023
Dear Karyn, thank you for your feedback. However, we are 3.5 star motel and considering the price for the Saturday, we are cheaper then other properties at Hunter Valley area. For future if you are looking for cheaper accommodations please try to book on the weekdays that may be cheaper than weekends. Hope that will help.Regards,HVM

8/10 Bagus

Christopher

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Will return if in area again
Quick efficient check in Ground Floor room allocated with parking at front. Quiet location. Food outlets available nearby
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari HVM pada tanggal 1 Nov 2023
Dear Christopher, thank you for your valuable feedback. We are glad you enjoyed your stay with us and hope to see you again.Regards,HVM

8/10 Bagus

Kathleen

Bepergian bersama keluarga
Disukai: Staf & layanan
Friendly reception
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari HVM pada tanggal 29 Okt 2023
Dear Kathleen, thank you for your valuable feedback. Hope to see you again.Regards,HVM

6/10 Cukup Baik

Aimee

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan September 2023
Tanggapan dari HVM pada tanggal 16 Okt 2023
Dear Aimee, thank you for your feedback.Regards,HVM

10/10 Sangat Bagus

kenneth

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very helpful
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari HVM pada tanggal 13 Okt 2023
Dear Guest, thank you for your valuable feedback.Regards,HVM

8/10 Bagus

Campbell

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari HVM pada tanggal 7 Okt 2023
Dear Campbell, thank you for your feedback.Regards,HVM

8/10 Bagus

Janice

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Equipped with basic kitchen utensils, microwave, toaster & microwave that I was able to prepare simple meal instead of going out to look for restaurants that are opened for dinner.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari HVM pada tanggal 5 Okt 2023
Dear Janice, thank you for your valuable feedback. we hope to see you again.Regards,HVM

8/10 Bagus

Isabelle

Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan September 2023
Tanggapan dari HVM pada tanggal 4 Okt 2023
Dear guest, thank you for your feedback.Regards,HVM

8/10 Bagus

Peter, Forest Glen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good stay
Menginap 1 malam pada bulan September 2023
Tanggapan dari Bec pada tanggal 30 Sep 2023
Dear Peter,Thank you for you review. We are pleased you enjoyed your time with us and are looking forward to any future stays.Take care,HVM

10/10 Sangat Bagus

Lianne

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Gr8
Menginap 1 malam pada bulan September 2023
Tanggapan dari Bec pada tanggal 24 Sep 2023
Dear Lianne,Thank you for taking the time to review.We are pleased you enjoyed your time with us and are looking forward to any future bookings.Take Care,HVM

4/10 Buruk

Sophia

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Staff were friendly and helpful. I wasnt expecting too much for the price, but there was only a cotton sheet on the bed - no doona. There was a blanket in the cupboard but it wasn't enough. I had the heater on high all night. Surely it's more expensive for guests to have the heater on, than provide them with a dooner? The hot water tap in the bathroom was shut off, so only hot water from the shower.
Menginap 1 malam pada bulan September 2023
Tanggapan dari HVM pada tanggal 24 Sep 2023
Dear Guest, thank you for your feedback. However, due to sudden changes in weather it was unpredictable of cold or hot nights. Though we always provide blankets in the rooms and guests can ask at the reception for extra blankets if needed. Unfortunately, we do not use Doona on our beds. With the hot water it may take little longer as the full occupancy usage effects its flow but we never shut down the hot water system throughout the year. We will definitely look into your feedback.Regards,HVM

8/10 Bagus

Iris

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It’s good value. It also has microwave and toaster which is convenient
Menginap 1 malam pada bulan September 2023
Tanggapan dari HVM pada tanggal 24 Sep 2023
Dear Iris, thank you for your valuable feedback.Regards,HVM

10/10 Sangat Bagus

Lily

Menginap 1 malam pada bulan September 2023
Tanggapan dari HVM pada tanggal 16 Okt 2023
Dear Lily, thank you for your feedback.regards,HVM

8/10 Bagus

Amrit

Disukai: Kebersihan
Would stay again
Menginap 1 malam pada bulan September 2023
Tanggapan dari HVM pada tanggal 17 Sep 2023
Dear Amrit, thank you for your feedback and we hope to see you again.RegardsHVM

8/10 Bagus

Alan

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Quiet considering it was a two story property. Well soundproofed from noise upstairs!
Menginap 1 malam pada bulan September 2023
Tanggapan dari HVM pada tanggal 15 Sep 2023
Dear Alan, thank you for your valuable feedback. Hope to see you again.Regards,HVM

8/10 Bagus

John

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan September 2023
Tanggapan dari HVM pada tanggal 8 Sep 2023
Dear John, thank you for your feedback.Regards,HVM

8/10 Bagus

Antonia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Comfortable stay for a cheap price
Menginap 1 malam pada bulan September 2023
Tanggapan dari HVM pada tanggal 4 Sep 2023
Dear Antonia, thank you for your valuable feedback.Regards,HVM

8/10 Bagus

Bernadette

Bepergian bersama keluarga
Disukai: Fasilitas
Neat tidy room. Lovely owner.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari HVM pada tanggal 2 Sep 2023
Dear Guest,Thank you for your feedback, we are happy you enjoyed your stay with us and wish you all the best.Take Care,HVM

10/10 Sangat Bagus

Janette

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice place to stay close to everything
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari HVM pada tanggal 28 Agu 2023
Dear Janette,Thank you for your review, we appreciate your feedback.Looking forward to any future bookings.Take Care,HVM

10/10 Sangat Bagus

Grant

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great budget room, everything you could need. Friendly and helpful staff, easy parking and comfortable bed. The shower was great too. Cannot complain.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari HVM pada tanggal 20 Agu 2023
Dear Grant, thank you for your valuable feedback. We are glad you enjoyed your stay with us. Hope to see you again.Kind Regards,HVM

10/10 Sangat Bagus

Bradshaw

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
QUIET SAFE LOCATION
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari HVM pada tanggal 15 Agu 2023
Dear Bradshaw, thank you for your valuable feedback. We hope to see you again.Regards,HVM

8/10 Bagus

Brendon

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
An older, but well maintained property with off street parking and friendly owners. A fair amount of noise from the road, but that is why I always have earplugs with me. Easy walk to the main drag and quick access to Wine Country Drive.
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari HVM pada tanggal 10 Agu 2023
Dear Brendon, thank you for your valuable feedback.Regards

10/10 Sangat Bagus

Gary

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
good
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari HVM pada tanggal 6 Agu 2023
Dear Gary, thank you for your feedback. Hope to see you again.Regards,