Search Hotels Near Champagne Châtelain, Charly-Sur-Marne

"Accessible room amazing. Breakfast good. Staff friendly."

"Excellent service."

"Most Staff unhelpful and most rude to foreigners. Some staff are helpful and try to go above and beyond, it kind of makes up for all the other rude staff. Bus to Disney doesn’t run all day, and doesn’t run during peak hours, also unclear instructions on drop off and pick up locations. Hotel is very clean but the bidet doesn’t work so that sucks. Other than the rude staff and paying for ride shares to and from Disney when the bus was supposed to be a free amenity to save money, our stay was decent."

"Great location for Disney!"

"This was my second visit to the Cheyenne hotel. The hotel is clean and very well themed . The breakfast was decent and has a good selection of food. The hotel is about a 15 min walk to the parks and has a shuttle bus for those not wanting to walk. My only issue was the time it took to check in to then be sent to another qué to collect my child's priority pass. Parking at the hotel was great and no issues getting a space"

"The room was very spacious and clean. Their breakfast was perfect for our early starts. Conveniently close to Disney Paris via bus or uber."

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"I genuinely don’t even know where to begin—this was, without exaggeration, the worst hotel experience of my life. What was supposed to be a magical trip for my daughter’s birthday turned into a complete disaster, entirely because of this hotel. Dream Castle Hotel advertises itself as a 4-star property, but that is beyond misleading—it doesn’t even meet the most basic standards of a roadside motel. From the moment we arrived, everything went wrong. After an exhausting eight-hour flight with two young children, we arrived hoping for at least a bit of understanding or basic human decency. Instead, we were met by the worst front desk representative I have ever encountered. She was incredibly rude, dismissive, and completely unwilling to help. She refused to let us check in even a minute before 3 PM—no flexibility, no empathy, nothing. My children were so exhausted they were literally sleeping on the lobby couch, and she showed absolutely no concern. The hotel itself is extremely outdated, poorly maintained, and honestly just dirty. Everything feels old, worn down, and neglected. The amenities are in terrible condition, and cleanliness clearly isn’t a priority here. At one point, I grabbed a sandwich from the bar and it was completely frozen inside with the frozen chicken you couldn’t bite on. The fridge in our room was not working upon arrival and when I called to fix it, it was not fixed at all ,nobody even came. Avoid this place at all costs."

"Shuttle bus was helpful. Outdoor play area was good for the children. Unpleasant smell on arrival at the reception area of the hotel. Definite wear and tear and a bit of TLC needed. Cleanliness was not good enough. Cobwebs all around the ceiling where it met the wall. Cutlery at breakfast was often dirty. Even when asked staff to clean table, didn't move any items on table and did a half hearted job. My daughter couldn't sleep the first night because she kept getting bitten. She was originally trying to sleep in the additional bedroom with bunk beds but had to come into the main room. For me, it did not represent value for money. We have stayed in cheaper 5* hotels that were far more luxurious. You basically pay for the proximity to Disneyland- this gives premium prices for a less than average quality. Breakfast was limited. My daughter's barely ate. The changing rooms for the swimming pool were closed. We were told a towel would be provided. We were given a tiny hand towel which didn't fully fit around an adult body, having to get from the pool back to our room with very little coverage."