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James Plaza Limited

4.0 star property
Four on-site restaurants serve authentic Indian cuisine just steps from premium shopping in Sector 17, making this hotel a convenient base for explorers

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Located in the heart of a shopping district, this upscale retreat is near James Plaza Limited. Guests enjoy authentic Indian dining at four restaurants, free WiFi, and amenities like dry cleaning. The helpful concierge team guides visitors to the best local experiences.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

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Policies

Check-in

Check-in start time: noon; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; Permanent Account Number (PAN) cards will not be accepted due to national regulations. Travelers who are not citizens of India must present a valid passport and visa.

Frequently asked questions

Is James Plaza Limited pet-friendly?

No, pets are not allowed at this property.

How much is parking at James Plaza Limited?

Self-parking and valet parking are free at this property.

What time is check-in at James Plaza Limited?

Check-in start time: noon; check-in end time: midnight.

What time is check-out at James Plaza Limited?

Checkout is at noon.

Does James Plaza Limited provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is James Plaza Limited located?

Located in Sector 17, this hotel is within a 10-minute walk of Sector 17 Market, Zakir Rose Garden and National Gallery of Portraits. Shanti Kunj and Gurudwara Singh Sabha are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

9.2

Location

8.4

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 44 out of 97 reviews
Rating 8 - Good. 36 out of 97 reviews
Rating 6 - Okay. 12 out of 97 reviews
Rating 4 - Poor. 5 out of 97 reviews
Rating 2 - Terrible. 0 out of 97 reviews

Reviews

Verified

6/10 Okay

Lokesh

Disliked: Staff & service

Business Trip

Location of the hotel was good. The bad experience at the time of check-in as they insist for advance payment of entire amount unlike other hotels of same category. Also this practice was not there when it was run under name of Park Plaza. Very unprofessional attitude at least with regular visitor.
Stayed 1 night in Oct 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel to stay in !

We were stopping at Chandigarh, en route from Delhi to Simla. Delightful experience, after some hotels in Jaipur and Delhi.
Stayed 1 night in Oct 2017
Verified

8/10 Good

Arjun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel with convenient location

Hotel location very good and overall stay was good but the Internet service did not work at all.
Stayed 1 night in Sep 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Overall quite good but internet not operating; location good with good view from common areas; buffet service good
Stayed 1 night in Sep 2017
Verified

10/10 Excellent

ZoBo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrally located and near to places of interest

Excellent hotel that was convenient for all the places of interest. Helpful and polite staff who were friendly and approachable. Sorted my queries and question swiftly and effectively.
Stayed 2 nights in Jul 2017
Verified

8/10 Good

Sourajyoti

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Overall a nice stay @ Chandigarh

The Hotel is located at the central place @ Sector 17, undoubtably a premium locality. The hotel has a nice swimming pool and a nice big coffee shop, which can host a large crowd. However, we have a difficulty in checking in as the information were not plugged properly for our accommodation. We mentioned about certain services , which was provided very late and after a few reminders. However, the coffee shop stewards are courteous and helpful. The Hotel doesn't have a basement parking, which has left the car in the parking area very hot in summer. If we can overlook /ignore the service issues a bit the overall rating can be a 4 star experience.
Stayed 1 night in Jun 2017
Verified

4/10 Poor

pawan

Disliked: Cleanliness, staff & service, room comfort

Bad service

We request for 3 times for extra bed in our room but they didn't provide. When we done the booking we mentioned that time also.
Verified

4/10 Poor

Sunnylane

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

This Hotel is in Decline. Very Disappointing.

I have stayed at this hotel for years. The ownership changed (recently, apparently). The hotel service has gone way down. The staff is unfriendly, and the room service people are below standard. Only the duty manager seemed competent. It used to be a Park Plaza, and then the standard was high and the staff were professional. The only thing left that is good about the hotel is the rooms (left from before) and the location. There are many other options nearby that are the same price or less, which I would recommend above this one. I will not stay here again.
Verified

10/10 Excellent

dr ranu goyal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good comfortable hotel with amiable staff

Peaceful and comfortable stay everything well taken care of good staff
Verified

10/10 Excellent

akshay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was attentive, clean room and excellent room service as well
Verified

8/10 Good

mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenience

Great hotel for the value. Good restaurant and pool. Close to the Delhi metro which takes you downtown in about 15 mins for about 1 dollar.
Verified

10/10 Excellent

Veena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrally Located to Sector 17 shopping area

I cannot fault my stay at James Plaza in any way. The food, staff, location, weather, transport was all amazing
Verified

8/10 Good

Verified traveller

Liked: Staff & service

Nice hotel opposite rose garden

It's location is the best. All the tourist visiting places are within 2.5 km. I didn't like the food in the hotel . Rooms are good.
Verified

6/10 Okay

Sujoy Kanjilal

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Good Hotel in the Heart of Chandigarh

I have stayed in this property before, and at that time it was called the Park Plaza, under Club Carlson Group. I found the hotel to be quite good. The breakfast spread was limited but nice. Also I know of people who had not opted for the breakfast option while booking, but had breakfast and no one asked them anything and neither were they charged, while checking out. So, I feel a bit put off when I paid extra for such a free fare. The internet of the hotel needs a major revamp. It is very very SLOW & non responsive. Most of the sites I tried to open ( for my work and personal ) were getting timed out. Thanks Sujoy
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with big rooms, big windows, great views and a good breakfast.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nyc hotel

This was our 3rd visit to this hotel Really enjoy the stay always
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels in Chandigarh and yes value for money
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Wi fi to slow, disconnect you all the time

Good Hotel to stay, restaurant staff doing amazing job and staff out side doing great job too, but this hotel need more experience people at hotel reception!!!
Verified

10/10 Excellent

Jacki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best luxury hotel to stay in Chandigarh!

I would highly recommend staying in James Hotel in Chandigarh on your visit there. It is located in Sector 17 which is a hip area with shopping and businesses. Centrally located for any adventure you partake on. The hotel is newly renovated, extremely clean with impressive accommodation in all aspects, from the service at the front desk to the cleanliness of the room. Especially for the price I paid, I was very impressed. I would rate it a 4 star hotel in American standards. It is also very safe with security in the front 24/7 and a bar downstairs in case you don't want to go far for a drink. I did not get to try their restaurants but the food did look delicious.
Verified

8/10 Good

graeme

Liked: Cleanliness, room comfort

4-star hotel - Slightly disappointing.

Okay. This is a 4-star hotel and then entrance and lobby area are fantastic. The reception staff are functional but not overly friendly. A glance over to the dining area and it is wonderful with a vast array of options at breakfast. The room on first impressions looked traditional but relatively clean. The bed was comfortable. However, the bathroom was a complete disaster with the shower room flooding and the staff seemed unconcerned when I reported this at check-out. Also the iron was broken and unusable alongside the smallest ironing board in existence. It's a shame really as overall it has a nice feel but in terms of value it does not succeed. The local area is a mix of gardens and museums coupled with great 1970s style underdeveloped estates. Fortunately, I like all that and the locals are brilliant and a pleasure to meet. Don't be put off by making a trip to the Down Under bar. Just remember your GPS...
Verified

10/10 Excellent

Suhail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and very clean hotel

Great location, great people, very hospitable, clean and comfortable rooms
Verified

8/10 Good

SUKHJINDER

Liked: Cleanliness

Good one !

The best thing about this hotel is its location, in Sec-17 the heart of Chandigarh. Lots of shopping, eating options, and is safe for walking in the late evening hours as well. If location is what you are after, not much can go wrong. Little older property showing its signs but not bad. Room was good, clean and spacious, though amenities could have been better. Staff courteous and ready to help. Enjoyed.
Verified

8/10 Good

Dharam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Verified

10/10 Excellent

Nice Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋은 호텔입니다

시설도 좋고 아침 식사도 잘 나옵니다. 단지 위치가 버스터미널하고 같은 섹터(17)라서 걸어갔는데 걸어가기에는 좀 멀었습니다.
Verified

10/10 Excellent

Abdullah M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

The staff , the food, I like everything about my staying there