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"Everything was new and clean"

"This hotel was definitely a 5 star hotel. It looked new and clean. The staff were exceptional. The amenities that we used were perfect. I would absolutely stay there again."

"It is in an excellent location for the Old Port of Chania. Both the sunset and Sun rise were awesome, and there are many options for restaurants withing walking distance. Very convenient and great and friendly staff. I have stayed there many times and would definitely go back. "

"Maria, at the front desk, was especially helpful. She guided us to outstanding restaurants, beaches, and surrounding towns. She should really be a travel agent. But we are glad she’s at the front desk. He entire staff was extremely kind, competent, and wonderful. "

"The rooftop decks were not usable due to the heat. The views were not very good. The service was outstanding "

"Very nice hotel"

"Upon our arrival we were upgraded to a suite and it was excellent. the front desk staff were super accommodating and always seemed to be working, no matter the hours. The rooms are spacious and super clean. We rented a car and there was underground parking. We love walking and could easily walk to the old town ( about 20 minutes) and eat and shop. However, there was also an amazing bakery about one block ( around the corner)from our hotel where we picked up breakfast and sandwiches for the day. There was also a grocery store about 2 blocks away to fill the fridge that's in the room We'd definitely stay here again."

"Never have we stayed at a property that so exactly met expectations based on the booking website. We were greeted with the news of an upgrade and delighted by the welcome gift of a bottle of local wine. Our room was pristine, comfortable and spacious. I particularly liked that the two pillows on the very comfortable bed were firm and soft so you could choose your preference. Our water view was stunning and enjoyed our wine on the balcony. The staff is friendly and very helpful and the breakfast was tasty with quite a bit of variety. We enjoyed the splash pool on the top floor particularly since my husband is not a beach fan and enjoyed conversations with other guests. It's also a great place for a sunset cocktail. The young woman who checked us in gave us several suggestions for dinner. We highly recommend AlmyVita (amazing food and cocktails) and Salis. My only recommendation would be luggage racks. There was plenty of floor and closet space but no where to place bags in an elevated spot. We prefer not to place bags on furniture."

"Excellent all around. The facilities were great, staff attentive, very little to complain about, a lot to praise. "