Verified
10/10 Excellent
Verified traveller
18 Aug 2021
Liked: Cleanliness, amenities, property conditions & facilities, communication
Verified traveller
Stayed 5 nights in Aug 2021
Elena Apartments 'The Family'
This inviting guesthouse in Chania Town offers a peaceful garden retreat and a welcoming bar where travelers can relax and plan their Greek adventures
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Photo gallery for Elena Apartments 'The Family'
Elena Apartments 'The Family' is centrally located in Chania Town, a short walk from Nea Chora Beach. Guests enjoy in-room WiFi, a tranquil garden, and a cozy library. The bar is perfect for unwinding, and multilingual staff with luggage storage ensure a hassle-free stay.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
- Parking included
- Free Wi-Fi
- Air-conditioning
- Bar
- Laundry room
- Housekeeping
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- Washing machine
- Dryer
- Free Wi-Fi
Policies
Check-in
Check-in start time: 2 PM; check-in end time: 10 PM
Check-out
Check-out before noon
Special check-in instructions
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November to 31 March, EUR 0.50 per accommodation, per night
- A tax is imposed by the city: From 1 April to 31 October, EUR 2.00 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
- In-room safe fee: EUR 3 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have any lifts
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Frequently asked questions
Is Elena Apartments 'The Family' pet-friendly?
No, pets are not allowed at this property.
How much is parking at Elena Apartments 'The Family'?
Self-parking is free at this property.
What time is check-in at Elena Apartments 'The Family'?
Check-in start time: 2 PM; check-in end time: 10 PM.
What time is check-out at Elena Apartments 'The Family'?
Checkout is at noon.
Where is Elena Apartments 'The Family' located?
Located in Chania Town, this guesthouse is within a 15-minute walk of Nea Chora Beach and Golden Beach. Old Venetian Harbor and Chania Central Market are also within 1 mile (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.6
Location
8.8
Staff & service
8.4
Property conditions & facilities
Rating 10 - Excellent. 6 out of 12 reviews
10 - Excellent
6
Rating 8 - Good. 4 out of 12 reviews
8 - Good
4
Rating 6 - Okay. 2 out of 12 reviews
6 - Okay
2
Rating 4 - Poor. 0 out of 12 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 12 reviews
2 - Terrible
0
Reviews
Verified
8/10 Good
Verified traveller
26 Aug 2015
Liked: Cleanliness, staff & service, property conditions & facilities
Helt ok ved besøk i chania
Billig, sentralt, nær sjøen
Verified traveller
Verified
10/10 Excellent
Charalampos
23 Aug 2015
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!
Very comfortable and nice hotel. Next to the beach and within a 10-15' walking distance to the old port and the city centre.
Charalampos
Verified
10/10 Excellent
Lars/Ann-Helen
4 Aug 2015
Liked: Cleanliness, staff & service
Koselig hotell, 1 min fra stranden
Koselig lite hotell med enkel standard. Ca 100 meter/1 minutts gange til stranden. Meget godt renhold og kjempehyggelig personale. Lite supermarked/kolonialforretning tvers over gata, som har det aller meste. Minibank 50 meter unna. Om du klarer deg med det viktigste, dusj/bad-wc-kjøleskap-aircondition-tv-balkong-vannkoker, kan vi anbefale dette hotellet på det varmeste.
Lars/Ann-Helen
Verified
10/10 Excellent
jose
13 Jun 2013
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
goede lokatie
leuk hotel vriendelijke mensen gastheer doet er alles aan om het je naar je zin te maken. Het eten was in verhouding met de omgeving erg duur
jose
Verified
10/10 Excellent
Verified traveller
15 May 2013
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ottimo ,un vero appartamento con servizi da hotel
bene, si trova nella zona migliore di creta vicino a spiagge bellissime ed al centro storico
Verified traveller
Verified
10/10 Excellent
Lidia
2 Sept 2015
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lidia
Verified
6/10 Okay
Verified traveller
31 Aug 2015
Liked: Cleanliness, staff & service
Disliked: Room comfort
Verified traveller
Verified
8/10 Good
SPYRIDOULA
26 Aug 2015
Liked: Staff & service, property conditions & facilities, room comfort
SPYRIDOULA
Verified
8/10 Good
Fabrizio
22 Aug 2015
Liked: Cleanliness, property conditions & facilities, room comfort
Fabrizio
Verified
6/10 Okay
Verified traveller
22 Aug 2015
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Verified traveller
Verified
8/10 Good
Verified traveller
1 Aug 2015
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort