Charleston hotel guide. Destination Hotels hotel in Charleston, South Carolina

"My husband and I stayed here our wedding weekend. The hotel itself was beautiful and in a great location. I’m an interior designer so I loved the design. However, the only part that wasn’t particularly great was the staff. I expected that staff would be more friendly and willing to help but the overall vibe we got from the front desk staff was “meh.” It was a little disappointing especially since we tried to be kind to them (we even gave the front desk a few extra meals and leftover wedding cake from our wedding night) and told them we had just gotten married. No one was particularly rude but overall the staff fell short of our expectations. Unfortunately it feels like kindness and happiness aren’t valued as highly or seen as part of doing a good job in the service industry anymore."

"The staff was not friendly at all. When we asked to change the different room they not even effort to do. The hotel was empty. Not busy week."

"Everything was excellent - atmosphere, location, food, service."

"Great hotel! Staff friendly and helpful. Noah was great!"

"I loved everything about this place other than the pool. The location, the staff, the room, the rooftop bar. It was clean and fresh and smelled wonderful. Everyone was absolutely amazing. The pool on the other hand should really be advertised as a big hot tub. It was too hot to enjoy. I didn’t mind the size or location. It was clean and the lounge chairs were nice, however, the temperature of the pool was not enjoyable on a hot spring afternoon. Which was part of the reason we picked this hotel. As much as I loved everything else, we just won’t be returning without a usable temperature adequate pool to cool off in. "

"Wonderful breakfast, interiors and staff. Recommended! "

"Breakfast was very good. Buffet or menu. Had dinner one night at Swamp Fox and it was excellent. Room was good. "

"room shades and AC didnt work had to move rooms front desk check in was a disaster long lines new system total chaos no forms the borrow bikes gym had no clean towels or wipes wouldnt ever return"

"Great place. I have only two comments 1. The fitness room while well equipped is really too small. With only one elliptical and two treadmills getting an available piece of equipment is a bit of a struggle. 2. I realize down town is expensive but the price of overnight parking is a bit excessive"