"We traveled as a family of three, including our 4-year-old, and overall had a comfortable stay. The hotel is located about 2–3 miles outside of downtown Charlevoix, making it a convenient and short drive to the downtown area and the beach.
The interiors have a pleasant rustic, wooden charm. It appeared that renovations were recently completed or still ongoing, as there was a noticeable fresh paint smell, and some minor details, like handwritten room numbers, reflected that transition phase.
Our room was spacious and cozy, especially with the fireplace, which added a nice touch. The bed, however, could have been more comfortable, something to consider improving for a better guest experience.
Breakfast offered the usual options. As a vegetarian, my choices were somewhat limited. I would have appreciated more hot options, such as freshly prepared oatmeal, rather than only pre-packaged instant oats. That said, there were still basics like bread, fruit, and yogurt available.
The staff was helpful throughout our stay, from check-in to housekeeping. While service was efficient, a bit more warmth and friendliness in interactions would have made the experience even more welcoming.
Overall, the hotel is a solid and comfortable option, especially for families, if accommodations closer to downtown are fully booked."
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