Charlotte hotel guide. Drury Inn & Suites hotel in Charlotte, North Carolina

"Really enjoyed our stay and the location is really wonderful"

"We paid £500 for two days of waterpark and a room for a night, fo myself and my son. We got there no room availible to check in, so had to leave all oir belongings in the open. We stayed for 4 hrs as my son could see past the cleanliness, then left. I mentioned it to staff, but they just appeared happy to take our money. I basically paid £500 to spend 4hrs in a dirty, over crowded waterpark. Terrible experiance, and aligns with most peoplea views who have attended the park. This is on Expedia also, you should not be dealing with buisness this bad. "

"We had a great overall experience during our stay. The hotel itself was beautiful, clean, and well-maintained, and the staff truly stood out—everyone was friendly, attentive, and went above and beyond to make sure we were comfortable. At check-in, there was a temporary issue with the water line, which meant no water or AC for a couple of hours. While inconvenient, the situation was resolved, and everything ran smoothly afterward. The only concern came on the morning of checkout when we discovered our rental car had been hit in the parking lot. While this wasn’t the hotel’s fault, it did bring some awareness to the parking situation. We initially believed the lot was reserved for guests, but it appears to be accessible to the public, and the entry/exit gates were not functioning at the time. Despite that experience, we truly enjoyed our stay. The staff and overall quality of the hotel made a lasting impression. With a bit more attention to parking security, this would easily be a perfect stay."

"👍"

"Staff was exceptionally friendly & helpful "

"Every thing"

"Front staff lady was not helpful. Parking signs were up saying you needed to pay on an app and she never offered a parking pass. I only knew because I heard a different front staff offer it to someone else. It cost me $17 extra. There was also a loud barking dog that I heard someone else report to staff, they said they couldn’t do anything. It barked for hours and was in the background of my virtual meeting. The dumpster was picked up at 5am slamming around and woke up several guests, it was discussed at breakfast."

"Friendly staff and clean accommodations!"

"The rooftop bar was awesome great atmosphere with delicious food and drinks. The hotel is amazing with great views and walking distance to so many different restaurants. "