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"Breakfast was not included. Rooms were clean "

"The room was very bad, with no housekeeping service, extremely noisy, and the elevator was not working. People had to use the stairs, and the room curtain was not proper, which failed to block the outside light during the day and night. I have never experienced such horrible service, and nobody was listening. They promised to compensate me with free nights, but I didn't receive anything. I am reporting my bad experience. "

"$50 to park our car there for a week. Free shuttle drop off and pickup from the airport"

"Good value hotel in good location for trip to downtown Charlotte. Breakfast is great and so is the service--really nice and helpful people working throughout the hotel."

"Decent room with 0 amenities "

"Pleasant experience! Staff was excellent"

"Beautiful place to stay! Will be back!"

"Have witnessed drug deals going down next door twice while staying at this location. 2 local police vehicles and an ambulance were in the hotel when we checked in. Some of the physical facilities are looking worn. Graffiti etched in the elevator."

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