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Omni Charlotte Hotel

4.0 star property
Urban oasis with rooftop pool and sundeck where travelers can relax before exploring nearby cultural attractions like world-class theaters and museums

Choose dates to view prices

The Omni Charlotte Hotel offers a rooftop retreat with a poolside bar and on-site shopping. Trade Restaurant serves meals all day with kids' options. Enjoy the coffee shop, hair salon, and multilingual staff, steps from Blumenthal Performing Arts Center and Mint Museum.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning
  • Breakfast available
The current price is Rp3.877.791
Rp4.469.154 total
includes taxes & fees
24 May - 25 May

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About this property

Omni Charlotte Hotel

  • Upscale hotel near Queen City Quarter
  • Located close to Blumenthal Performing Arts Center and Mint Museum of Craft Design, Omni Charlotte Hotel provides a poolside bar, a terrace and shopping on-site. The on-site restaurant, Trade Restaurant, offers breakfast, lunch, dinner and children's meals. In-room WiFi (surcharge) is available to all guests, along with a coffee shop/cafe and a hair salon.
  • You'll also enjoy perks such as:
    • A seasonal outdoor pool, along with sunloungers
    • Full breakfast (surcharge), valet parking (surcharge) and an electric car charging station
    • Access to a nearby health club, multilingual staff and a 24-hour front desk
    • A banquet hall, smoke-free property and tour/ticket information
    • Guest reviews speak highly of the pool, helpful staff and location
  • Room features
  • All 374 rooms boast comforts, such as premium bedding and laptop-compatible safes, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness, overall comfort rooms at the property.
  • More amenities include:
    • Hypo-allergenic bedding and pillowtop mattresses
    • Bathrooms with eco-friendly toiletries and hairdryers
    • 49-inch HDTVs with premium channels
    • Wardrobes/cupboards, LED light bulbs and coffee/tea makers

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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from May 19 2026 to June 19 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 125 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

1 total (up to 11 kg per pet)

Pets cannot be left unattended

Restrictions apply; for more information contact the property on the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 16.09 per stay.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 12 to 35 for adults and USD 12 to 35 for children
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 55.00 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 16.09 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets (no exotic animals) are subject to approval. A pet fee is required at check-in. A credit card is required to cover any potential damage caused by the pet. Pets must be crated when hotel staff members enter the room. Guests with pets must sign a waiver upon check-in.

We should mention

The seasonal pool will be open from May to October
Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transport to and from this property
Parking height restrictions apply

Frequently asked questions

Does Omni Charlotte Hotel have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 7:00 AM to 10:00 PM. The swimming pool will be unavailable from May 19 2026 until June 19 2026 (dates subject to change).

How much does it cost to stay at Omni Charlotte Hotel?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Omni Charlotte Hotel on 24 May 2026 start from Rp3.877.791, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Omni Charlotte Hotel pet-friendly?

Yes, Omni Charlotte Hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 11 kg per pet. There's a fee of USD 125 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Omni Charlotte Hotel?

Valet parking is available for USD 55.00 per night.

What time is check-in at Omni Charlotte Hotel?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Omni Charlotte Hotel?

Checkout is at 11:00 AM.

Where is Omni Charlotte Hotel located?

Located in Uptown Charlotte, this hotel is steps away from Queen City Quarter, Blumenthal Performing Arts Center and Mint Museum of Craft Design. Discovery Place is 0.4 mi (0.6 km) away. Tryon Street Tram Stop is only a 2-minute walk and Charlotte Transportation Center Station is 3 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 913 out of 1318 reviews
Rating 8 - Good. 200 out of 1318 reviews
Rating 6 - Okay. 98 out of 1318 reviews
Rating 4 - Poor. 39 out of 1318 reviews
Rating 2 - Terrible. 68 out of 1318 reviews

Reviews

Verified

10/10 Excellent

Sherie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and remember our names.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

K'Miya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, perfect hotel! Very clean
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tara

Liked: Cleanliness
They were great… my husband was celebrating a birthday and we had a lovely red velvet dessert in our room upon arrival. Beautiful hotel and great location!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Great view in our room, staff really pleasant. Wonderful stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent. Thr bartenders and staff were amazing
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Mildred

Liked: Cleanliness, amenities, property conditions & facilities
Room spacious, clean, friendly staff, amazing view!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Andree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine. Great staff, rooms are great location is very central.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very kind and helpful. They informed us on what was happening that night. They just wanted to make sure we had everything we needed.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing. The room was very clean. Very good service!!!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with everything you need at your fingertips. Rooms were immaculate, beds comfortable, and spacious. Restaurant and bar served good food and drinks!!!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Great View.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
The room was very spacious and we loved the view of Uptown Charlotte. All the staff were very friendly.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, staff was great, food at the bar delicious, gym was amazing, room was spacious and clean!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Responsive and friendly staff(one of the best in a while). Valet service great. Rooms comfortable and clean and room service timely and food good. Pool was closed. Across the street from spectrum center. Walking distance to food and activities.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
The room was perfect! The view of the city light from the 8th floor was wonderful. Every staff member we met were smiling and courteous!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

mairelys prado

Liked: Cleanliness, amenities, property conditions & facilities
Great place , excellent people so kind.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Carmen

Liked: Cleanliness, amenities, property conditions & facilities
The location is perfect closed to everything at a walking distance. The hotel is very clean, rooms, lobby, etc. staff was very friendly, and helpful.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Archer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a fun and comfortable stay. Lots going on the CLT this weekend and this was a perfect location!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Staff friendliness and cleanliness of room. Was offered the complimentary upgrade b/c of status without having asked for it.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

lashanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great area and he staff was extremely welcoming
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Spencer

Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing and friendly!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
The staff was incredible. Room was spacious and clean. Great dining.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities
Staff was very friendly and informative. Room was very clean
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, amenities, property conditions & facilities
Great room
Stayed 1 night in Dec 2025
Verified

8/10 Good

Charley

Liked: Cleanliness, property conditions & facilities
The room was clean and the staff was great! I expected a little more amenities for the price but aside from that it was great.
Stayed 3 nights in Nov 2025