Indoor pool, open 8:30 AM to 9 PM, pool loungers
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Reviews of La Grande Terrasse Hotel&Spa La Rochelle MGallery Hotel Collection

4 out of 5
La Grande Terrasse Hotel&Spa La Rochelle MGallery Hotel Collection
Avenue de la Falaise, Chatelaillon-Plage, Charente-Maritime

Reviews

9.4

Exceptional

Rating 10 - Excellent. 62 out of 93 reviews" "
Rating 8 - Good. 28 out of 93 reviews" "
Rating 6 - Okay. 1 out of 93 reviews" "
Rating 4 - Poor. 2 out of 93 reviews" "
Rating 2 - Terrible. 0 out of 93 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lilya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'accueil, le personnel et le cadre étaient absolument parfait. Nous reviendrons !
Stayed 1 night in Sep 2023

10/10 Excellent

hilary

Liked: Cleanliness, staff & service, room comfort
Absolute loved this place! Great room, amazing service. Food was outstanding and the pool wonderful! Would go by again for sure!
Stayed 2 nights in Jul 2022

10/10 Excellent

Mette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding place
Superb. Beyond expectations. Restaurant. Spa. Room design are extraordinary
Stayed 1 night in Dec 2019

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five star experience (except restaurant staff).
Hotel staff (reception, concierge and housekeeping) all excellent. Hotel location, cleanliness and decor all first rate. Unfortunately the restaurant staff weren’t quite so good, which let everyone else down, such a shame.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about the hotel, staff and location was excellent
Stayed 1 night in Sep 2019

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely property. Rooms are small but smartly appointed. Excellent service. Not much else in the area.
Stayed 1 night in Sep 2018

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Autumn Stay
Stayed for two nights. The hotel and Spa are lovely. Service is superb. Only complaint would be the rooms are too small and lack storage. However they are beautifully presented.
Stayed 2 nights in Sep 2018

4/10 Poor

Quentin, Paris

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Nice amenities but the room is tiny and the staff did not accommodate or entertain any requests from my side. For the price we pay i would expect a lot more, and I wpuld expect to be taken care of much better than they did
Stayed 1 night in Aug 2018

8/10 Good

G, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, has everything for a short break
Fab hotel, perfect for a short break. Great spa, pool and restaurant
Stayed 2 nights in Aug 2018

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury spa and relaxation
Great location and spa department. Quite difficult to get food/drinks while using the spa.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Everything about this place is awesome. They really work hard at the details and it shows.
Stayed 2 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a seaside break
This hotel is beautifully situated by the sea. The little town of Chatelaillon Plage is very attractive with lots of places to eat. (it's a bit far to walk from the hotel though). Rooms are comfortable but not very large. It is worth paying the extra for a sea view (rather than a car park one). Breakfast was excellent with a wide choice of good quality food. The set menu in the restaurant was also very good, changing each day. There were no English channels on the TV. The toilet was separate to the bathroom which we found inconvenient. Tea and coffee making facilities are provided in the room but there were paper cups and no spoons. We went to the supermarket to buy 2 mugs and teaspoons.

8/10 Good

Anne-Sophie

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Francois

Liked: Staff & service, property conditions & facilities
………..
Stayed 1 night in Oct 2023

8/10 Good

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities
Bizarre
J’aimerais être averti quant on m’attribue une chambre pour personne à mobilité réduite . Est ce le fameux surclassement que vous me promettez comme client gold . ? Vraiment très gênant . Je réfléchis …….
Stayed 1 night in Sep 2023

10/10 Excellent

marie helene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place
Stayed 5 nights in Aug 2023

10/10 Excellent

Elodie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tres belle endroits rien a dire hate de y retourner
Stayed 1 night in Feb 2023

10/10 Excellent

Isabelle

Stayed 1 night in Oct 2022

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prochain séjour deja programmé...
On sent l'effort de chacun pour nous permettre de passer un séjour d'une grande qualité. 3ème sejour en 3 mois et ce n'est pas par hasard.
Stayed 2 nights in May 2022

10/10 Excellent

Zaid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incroyable
Hôtel formidable. On y retournera!
Stayed 1 night in Jan 2022

10/10 Excellent

VERGNION

Stayed 3 nights in Dec 2021

10/10 Excellent

pierre jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bel établissement
Super site Tres bon moment et équipe au soins pour vous
Stayed 2 nights in Jan 2022

10/10 Excellent

Bernard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour
Prestations correspondantes au standing de l’hôtel
Stayed 1 night in Dec 2021
Response from La Réception on 4 Jan 2022
Cher Bernard, Merci pour votre agréable retour. Nous sommes ravis que vous ayez apprécié votre séjour au sein de la Grande Terrasse Hotels & Spas. Au plaisir de vous recevoir prochainement, Cordialement, La Réception

10/10 Excellent

Sylvie

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from La Réception on 4 Jan 2022
Chère Sylvie, Merci pour votre agréable retour. Nous sommes ravis que vous ayez apprécié votre séjour au sein de la Grande Terrasse Hotels & Spas. Au plaisir de vous recevoir prochainement, Cordialement, La Réception

10/10 Excellent

Valérie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On y retournera ❤️
Nous sommes venus en famille fêter un anniversaire et avons profité de soins relaxants et du spa . Les 2 restaurants sont très sympas et nous sommes restés 48 h
Vue sur l Océan
Une promenade juste devant
Stayed 2 nights in Dec 2021
Response from La Réception on 4 Jan 2022
Chère Valérie, Merci pour votre agréable retour. Nous sommes ravis que vous ayez apprécié votre séjour au sein de la Grande Terrasse Hotels & Spas. Au plaisir de vous recevoir prochainement, Cordialement, La Réception

10/10 Excellent

Alexis

Stayed 1 night in Dec 2021
Response from La Réception on 4 Jan 2022
Cher Alexis, Merci pour votre agréable retour. Nous sommes ravis que vous ayez apprécié votre séjour au sein de la Grande Terrasse Hotels & Spas. Au plaisir de vous recevoir prochainement, Cordialement, La Réception

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021
Response from La Réception on 4 Jan 2022
Chère Patricia, Merci pour votre agréable retour. Nous sommes ravis que vous ayez apprécié votre séjour au sein de la Grande Terrasse Hotels & Spas. Au plaisir de vous recevoir prochainement, Cordialement, La Réception

10/10 Excellent

Elodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from La Réception on 4 Jan 2022
Chère Elodie, Merci pour votre agréable retour. Nous sommes ravis que vous ayez apprécié votre séjour au sein de la Grande Terrasse Hotels & Spas. Au plaisir de vous recevoir prochainement, Cordialement, La Réception

10/10 Excellent

Marie-charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from La Réception on 4 Jan 2022
Chère Marie-Charlotte, Merci pour votre agréable retour. Nous sommes ravis que vous ayez apprécié votre séjour au sein de la Grande Terrasse Hotels & Spas. Au plaisir de vous recevoir prochainement, Cordialement, La Réception

8/10 Good

CAROLINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel très agréable
La suite junior fut très sympathique, la vue de la partie thalassothérapie est superbe
Stayed 1 night in Nov 2021
Response from La Réception on 4 Jan 2022
Chère Caroline, Merci pour votre agréable retour. Nous sommes ravis que vous ayez apprécié votre séjour au sein de la Grande Terrasse Hotels & Spas. Au plaisir de vous recevoir prochainement, Cordialement, La Réception

10/10 Excellent

CHANTAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ETABLISSEMENT A RECOMMANDER
Etablissement très agréable. Nous avons beaucoup apprécié l'accueil et la décoration de l'hôtel. La piscine spa est parfaite. La chambre (pas très grande) est joliment décorée et très calme. Le petit déjeuner est servi à table face à la mer. On a juste hâte d'y retourner
Stayed 1 night in Nov 2021
Response from La Réception on 4 Jan 2022
Chère Chantal, Merci pour votre agréable retour. Nous sommes ravis que vous ayez apprécié votre séjour au sein de la Grande Terrasse Hotels & Spas. Au plaisir de vous recevoir prochainement, Cordialement, La Réception

10/10 Excellent

Françoise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from La Réception on 4 Jan 2022
Chère Françoise, Merci pour votre agréable retour. Nous sommes ravis que vous ayez apprécié votre séjour au sein de la Grande Terrasse Hotels & Spas. Au plaisir de vous recevoir prochainement, Cordialement, La Réception

10/10 Excellent

FRANCOIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super séjour
Très bon séjour tout le personnel est très agréable l'hôtel le spa tout est parfait. Le petit-déjeuner est très bon et copieux. Le seul petit bémol c'est qu'il n'y a pas de rangement pour les vêtements dans la chambre, a part ca le séjour était superbe. On reviendra sûrement
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel au top
Tout est au top ! Merci
Stayed 1 night in Jul 2021

10/10 Excellent

laurent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Grégoire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique hôtel pour une escapade en amoureux
Séjour fantastique! L'emplacement de l'hôtel est incroyable, et tout à l’intérieur de celui-ci est parfait: la chambre, le restaurant, le spa, la piscine, le personnel (mention spécial à ce dernier d'une formidable gentillesse). A faire et à refaire
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

10/10 Excellent

MARTINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel établissement. Superbe vue. Grande qualité de prestation. Personnel agréable et disponible. Beau spa. Et belle piscine chauffée. Restaurant au top.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luksushotel, der er alle pengene værd!!
Her får man virkelig valuta for pengene. Udover et lækkert værelse,, var her indendørs pool, udendørs spa, et stort område med liggestole og udsigt over Atlanterhavet. Stranden lå 300 meter derfra, den prøvede vi ikke, da vi har erfaring med det mudrede vand i forbindelse med tidevandet. Stort wellness-center på den anden side af vejen var med i prisen. Her var saunaer og forskellige pools både ude og inde. Vi spiste frokost en enkelt gang i bistroen, det var lækkert og ellers spiste vi på restauranterne på Strandpromenaden inden for ca. et kvarters gang. Gratis parkering og service minded personale.
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2020

10/10 Excellent

Fabrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marrakech
détente extra dommage la chambre pas de vue génial séjour fantastique en général
Stayed 1 night in Jul 2020

10/10 Excellent

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

10/10 Excellent

emmanuelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
un très bel hôtel
Un très beau 4 étoiles Le petit déjeuner est parfait ( cadre et qualité) Penser à réserver les massages et le restau lors de la réservation car pas de dispo sur place....
Stayed 1 night in Jun 2020