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Reviews of Minyoun Chengdu Dongda Hotel

4.5 out of 5
Minyoun Chengdu Dongda Hotel
No.39, Zidong Lou Section, Dongda St, Chengdu, Sichuan

Reviews

8.8

Excellent

Rating 10 - Excellent. 25 out of 59 reviews" "
Rating 8 - Good. 29 out of 59 reviews" "
Rating 6 - Okay. 5 out of 59 reviews" "
Rating 4 - Poor. 0 out of 59 reviews" "
Rating 2 - Terrible. 0 out of 59 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Good value, the pool and gym facilities are not up to international hotel chain level though.
Stayed 2 nights in Jun 2019
Response from lucy yang on 23 Jun 2019
Honorable guest: Hello! Your valuable suggestions are of great help to our progress, and we look forward to receiving more feedback from you. We sincerely welcome your next visit!

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible Hotel in Incredible City
Beautiful hotel. Lobby on 33rd floor, so every room has an amazing view. Staff is very helpful & friendly. Rooms are incredible with Spa like bathrooms. Shower is heaven. Banks with ATM’s & 7-11 nearby
Stayed 2 nights in Apr 2019
Response from lucy yang on 31 May 2019
Dear guests, thank you for your affirmation! To serve every guest with all our heart and mind is our perseverance all the time. If you need anything during your stay, please contact us. Looking forward to your coming again!

8/10 Good

Dwight

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2019

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
A brief stay before I moved to Shangrila. Decent breakfast and room. Decent price. You can’t compare the service with Shangrilla chain but you get what you are paid for. Would recommend it to friends.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

8/10 Good

Nick, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very polite staff, concierge helped organizing personal items to be shipped. But 2nd floor has an event almost every ones smoking. Bad.
Stayed 2 nights in Aug 2018
Response from FO manager on 7 Sep 2018
Thank you for your positive comments and I am pleased that you had a good stay overall. However, I apologize for the inconveniences that you experienced during your stay and don't hesitate to call me to share more information and I will try my best to rectify the situation.

6/10 Okay

Verified traveller

Nice stay overall
It’s a good stay overall
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room doesn't activate air conditioner, the room temperature was 29 degrees celsius, too hot to sleep.
Stayed 3 nights in Mar 2018
Response from lucy on 23 Mar 2018
I hope this note finds well. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you giveus another chance to make it up to you. Please let me know if you want to discuss this personally.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good, overall. Location was not as walkable.
Stayed 3 nights in Dec 2017
Response from Denacy on 5 Jan 2018
We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

8/10 Good

Mandy, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and friendly staffs
Nice room and clean. I will come back this hotel again.
Stayed 2 nights in Sep 2017
Response from candy.chen on 25 Sep 2017
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 Good

George, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, close to city center and subway. Nice room at reasonable rate. The gym could use an update. The breakfast is so so, especially if not included in the room rate.

8/10 Good

Yenho Kuo

Liked: Cleanliness, property conditions & facilities, room comfort
Great room, very very comfortable bed! and Nice City view!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel you should not miss
The room is spacious and has nice view. The staffs are very friendly.

8/10 Good

JASON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disadvantages: open bathroom not good for more than one person in business, there was a smoke smell in the room, but not in the hallway, around 9 PM for about an hour, dual masks for fire safety, no bible in the room & no international plug converter. Advantages: great overall accommodation, can walk to Citibank, train station & shopping center, decent buffet (not found on many Asian delicacies, breakfast included on price & friendly staff.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, overall good+
Great Hotel, but worst WIFI anywhere. Neighborhood is great, a short walking distance to great malls and places to dine. Hotel service is good. Hard to have them understand english, even in a 5 star hotel like this one.

10/10 Excellent

Sophia , HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel , very nice breakfast & convention location

8/10 Good

Alex, pasadena , California

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with good price
The only thing needs to be improved is the room guests not being able to adjust the thermostat for a comfortable room temperature.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and new hotel in Chengdu City
The hotel is fairly new and facilities were clean and in good condition. The hotel is one of the higher buildings in the city, so you can enjoy great view from your room. Hotel location is right in the city. One shortcoming of this hotel is hotel service. Staffs are kind and friendly but it was little bit difficult to communicate with some of staffs in English. Also the hotel does not provide any shuttle bus to airport, but would call a taxi if you ask.
Thanks for your staying with Minyoun Chengdu Dongda Royal Hotel . The hotel is in business center of Chengdu. Your opinion is very important for us. We will improve the English level of our staff. And we look forward to serving you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay
the room is better than some other 5 star hotels, but also smaller It was an okay stay

10/10 Excellent

lew, us / china

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great deal
less than 3km from the city center. the staff was very nice, and generally everything was outstanding, especially for the nightly rate. Of course the internet in the rooms wasn't great, but that's become my standard expectation in most cities in china

8/10 Good

Chung, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No title
Generally good.

10/10 Excellent

Jean, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Central location, next to some very authentic restaurants. Service is great! Room is clean and modern. I would stay here again next time.

8/10 Good

RJG, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Read the find print, 2 people yet only 1 B/F inclu
Hotel was nice, awkward entrance however, hotel lobby is on 30th floor, where you have to switch elevators to get up to your room. Room was decent, wifi included which was a bonus. The bathroom had see-through blinds (especially with lights on) and as I was travelling with a friend made it awkward due to a lack of privacy. Breakfast was standard, nothing too impressive. Concierge staff were helpful cannot say the same for reception staff; on arrival at hotel when we asked re: panda visit/info, female staff member just rolled her eyes at us, not a very good first impression. Location was good for shopping, only a short 15min walk to big shopping street, metro near by too. Also disappointed to find out that even though I booked a twin room for 2 people only 1 breakfast was included. I clearly didn't read the fine print enough.

10/10 Excellent

khalid, me

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i stayed one night for connection
the rooms big and wifi free and fast , breakfast good

8/10 Good

Kathy, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warmth hospitality. My stay at the MinYoun Royal Hotel was a pleasant experience. Kind attention and assistance during my stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

CHEOLSU

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2019

10/10 Excellent

Philippe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 jour de passage à CHENGGU
réception : accueil pro ; rapide et efficace
Stayed 1 night in Oct 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from lucy yang on 24 Jun 2019
Honorable guests, welcome to your visit. You live comfortably and satisfactorily, which is our greatest pursuit! Hotel rooms are located on the 35th to 47th floor, the highest floor in Chengdu. Check in here, every night with the company of nebula, open the floor windows in the guest room, Chengdu beautiful scenery into the eye. Looking forward to your coming again!

8/10 Good

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
方便出行不錯的選擇
鄰近地鐵站，很方便，也很舒適，值得入住
Stayed 1 night in Dec 2018

8/10 Good

SIU MING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
價格合理位置近地鐵站
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
清潔で高級感あり。英語が通じにくい
町の中心部にあるホテル。エレベーターで33Fに挙がったところにフロントがあり、そこでチェックインします。客室はそこより上。今回は39Fに泊まりました。窓からの眺望もよく夜景がきれい。部屋は清潔で快適でした。独立したバスタブが部屋の中心に近いところにあり、ちょっとびっくりしました。シャワー設備が充実していたのでそちらを使いました。フロントに英語が話せる人があまりいなかったことや、部屋のテレビがほとんど中国語のチャンネルだったことから、中国国内向けの高級ホテルの印象を持ちました。それでも1Fのコンセルジュでは英語でコミュニケーションができ、抜群の笑顔を返してくれたのが印象的でした。
Stayed 3 nights in Nov 2018

10/10 Excellent

HUAI CHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

6/10 Okay

Jamco, OSAKA

Disliked: Cleanliness, room comfort
スイートルームが安くて広い
全体的に良い印象だが、部屋の掃除がまだまだ行き通ってない印象でした。掃除機を入れてなかったり、ベットシーツを３日間替えてなかったり、シャワー上がり用の服が置いてなかったり、ティッシュの置き場所が良くない、コップが深すぎて使いにくいなどなどです。
Stayed 4 nights in Apr 2018

10/10 Excellent

CHAOYU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Allan, Denmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejlig hotel med udsigt.
Spændende hotel da den starter på 33 sal og opefter der er god udsigt. Personalet er venlige, og hjælpsomme. Ellers pænt hotel med shopping muligheder og tæt på metro, ikke lang fra centrum.
Stayed 5 nights in Oct 2017
Response from Nancy on 19 Oct 2017
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 Good

Ernst

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in May 2017

10/10 Excellent

taco, 大阪府

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tai Koo Liと地下鉄が徒歩圏にあり、中国銀行、シティバンク、スタバがホテルの低層階にある
３３階がロビーで、部屋はどこも高層階で見晴らしが良い。設備は女性に喜ばれるほどの清潔感。 朝食は四川の担々麺から日本の寿司にワッフルにと、美味しいブッフェです。 名の通った外資系ホテル好きでも、ここはロケーションと設備、そして価格を考えたら高評価をつけざるえないホテルだと思います。

8/10 Good

Mohammed, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle expérience à renouveller (hôtel & ville)
Hotel très confortable avec un beau design et bel equipment. Restauration variée et de qualité. Wifi très lent mais un technicien m'a offert une connexion wifi plus rapide. La connexion par cable est active mais non connectée à Internet. L'eau gratuite c'est 25 cl par personne dans la salle de bain et 33 cl près du lit assimilable à du gratuit mais facturée trop cher. La prochaine fois je mettrai mes lunettes pour lire l'étiquette :). Système d'assenceurs mal conçu : 1 ascenseur avec terminus le lobby et un autre ascenseur dans un autre endroit pour accéder aux chambres. Néanmoins ils sont vraiment beaux (les lavabos :)! Le maitre d'hôtel Roger au restaurant buffet du soir est à la fois accueillant et très sympathique.

8/10 Good

Teng

Liked: Cleanliness, property conditions & facilities, room comfort
Hôtel correct
Un hôtel correct, mais pas plus.

10/10 Excellent

Jonny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1A Unterkunft
Tolles Hotel mit sensationeller Aussicht über Chengdu

8/10 Good

Pai wen

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Marius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Tommy, japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
繁華街にもアクセスしやすい
チェックイン時のこと。予約した部屋がなかったらしく、好意で別部屋にグレードアップしてもらっていたが希望の部屋に泊まりたかったのでなんとか空き部屋を探してもらった。喫煙ルームしかなかったが仕方ない。予約の時点で言って欲しかったがエクスペディアを介しているので多少は無理な事もあるのだろう。サービスや部屋の快適度は申し分なし。ただ、7階のマッサージはどうも戴けない…。ホテルも高級だしあの値段設定なのは1000歩譲ってよしとしても、マッサージの内容はひどいものだ。もっと身体を熟知し、熟練したスタッフを入れて欲しい。街のマッサージ屋のほうがマシなレベル。

10/10 Excellent

YUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店干净，舒服，推荐入住
酒店环境不错，寝具也很舒适，卫生间布局很好，是个不错的住宿选择

8/10 Good

Wai Keung Ronald, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff service in coffee shop during breakfast time is not very good. When you sit in, nobody ask what you would like to drink. You have to ask the staff to give you coffee or tea. But all other service is ok.

8/10 Good

Ying hui, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CP值高！非常值得。
CP值很高，離地鐵有些微距，打車算容易。值得再次入住。
Response from Kay on 21 Nov 2015
感谢您的肯定，期待您的再次光临！

10/10 Excellent

TAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Kay on 28 Aug 2015
感谢您的肯定，期待您的再次入住！

10/10 Excellent

Guanwen, 深圳

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置非常之好的酒店
位置非常好，就在市中心。所以叫车非常方便，每次出行叫个车在酒店大堂等就可以了。 房间很干净，床也很大很舒服，因为楼层都在33楼以上，感觉很不错。
感谢您的肯定，酒店交通便利，出行方便，房间视野开阔，俯瞰蓉城。期待您的再次光临！