Cari Chalet di Cherokee

"Breakfast was very good! Some staff at front desk were rude and inconsiderate! Our grandson suffers from traumatic anxiety and had a bed accident! Our daughter went to front desk at 3 am to get dry sheets and mattress cover! She said all she had was sheet and housekeeping would be in at 8! Now I am not stupid if you are the night manager you have access to whatever you need. She was just lazy, rude and didn’t want to bother! This was Sunday, November 1 and someone needs to update the...

"Unfortunately, our stay was very disappointing. Every room in our group had issues, including clogged toilets, showers that did not drain properly, and sinks where the water would barely go down. The rooms also looked dirty and poorly maintained, and even the towels did not appear to be properly cleaned. These are basic cleanliness and maintenance standards that any hotel should meet, regardless of its price or rating. It was unpleasant and frustrating to experience the same problems across...

"The room was clean and the staff was friendly. However the Expedia amenities included in the search was not actually included. The breakfast that was said to be included was not. It did not actually have a hot tub as stated in the Expedia search parameters."

"Service personnel were super friendly and impressive. You could tell they love taking care of the guests!"

"I was clean and nice place . But The only problem I have was in room you could hear the people walk above you. It sound like they were going come throw the ceiling."

"Clean room and great staff"

"It was a great hotel. Getting the suite was definitely worth it. We would stay here again on our next visit."