Chesterfield hotel guide. Best Western hotel in Chesterfield, St. Louis

"The hotel room was not updated. Some furiture was in need of repair. The bed was the worse bed I have had while staying at a hotel. The restaurants were very good though. The coffee cafe place needs help with their quality of food and service, but its not bad. The casino area was great. I was really disappointed that the room did not have a microwave, but it did have a fridge and coffee maker. Don’t plan on saving food for the next day, you have no way of heating it up. We were also told that the maid service comes by on the third day, they did not. We never saw them."

"I WILL NEVER STAY HERE AGAIN "

"When I checked in, I asked & was told there was a complimentary breakfast. When my party went to breakfast the next morning, I was told there was not a comp breakfast and we'd have to purchase. Not even comp. coffee. Very disappointing. "

"Nice hotel but the bed was stiff as a board . Woke up with a back ache. Service in the Beerhouse left a lot to be desired. Seems weird to me that the Beerhouse had no appetizers on the menu. We wanted a small bite before dinner elsewhere."

"Was in room 312 the building seems older attention to detail for cleaning was not there the bedroom walls had hand prints on them with like grease stains of some sort, the bathroom had some type of mold in the shower on the ceiling plus some extra black pubes on it…hair on the floor that wasn’t mine, toilet and sink was clean,You could see random hairs between the white sheets. Doesn’t matter if the building is older you can keep it clean at least. The pool was freezing cold no temperature regulation in it. The elevator floors were really dirty. The beds were comfy. I would not pay $200 to stay here for one night again though. The entire building smelled musty. "

"Good location. Great breakfast."

"Staff at front desk attentive and helpful Both places to eat onsite offer gluten free which was nice."

"Very nice hotel with incredibly friendly staff and always love the breakfast and dinner "

"We especially appreciated Kayla at the front, just absolutely helpful, kind, and happy"