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The Empress Hotel Chiang Mai

4.0 star property
This urban retreat in the heart of Chiang Mai welcomes travelers with beautiful gardens and authentic Thai cuisine served at two distinct restaurants.

Choose dates to view prices

The Empress Hotel Chiang Mai offers a peaceful escape in the city center. Enjoy on-site shopping, relax in the sauna or steam room, get a rejuvenating massage, and stroll through garden grounds. WiFi keeps everyone connected in this tranquil oasis.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is Rp962.228
Rp1.142.165 total
includes taxes & fees
30 Jul - 31 Jul

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, free cots/infant beds

Superior Room

9.4 out of 10
Exceptional
(17 reviews)
  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

A hotel room with a large bed, a desk with a television, a chair, and a window with curtains.

Deluxe Room

9.2 out of 10
Wonderful
(10 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room

A hotel room with a large bed, a decorative headboard, a chair, and a lamp.

Executive Room

9.0 out of 10
Wonderful
(15 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite

Executive Suite | Living area | TV

Executive Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi
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About the area

Located in Chang Khlan neighbourhood, The Empress Hotel Chiang Mai is connected to the convention centre. Tha Phae Gate is a notable landmark, and travellers looking to shop may want to visit Chiang Mai Night Bazaar and Central Chiang Mai Airport. Travelling with kids? Consider Mae Kha Canal Village, or check out an event or a game at 700th Anniversary Stadium. Visit our Chiang Mai travel guide
Map
199/42, Chang Klan Road, Chiang Mai, Chiang Mai, 50100

What's nearby

  • A temple with ornate golden decorations and a staircase leading up to it.
    Riverside
    2 min walk - 0.2 km
  • A cityscape at dusk with illuminated buildings, a bridge, and a calm river reflecting the lights.
    Mae Ping River
    5 min walk - 0.5 km
  • A vibrant market with colorful hanging ornaments and traditional pottery.
    Chiang Mai Night Bazaar
    12 min walk - 1.0 km
  • A street with a sign for Thapae Road, a statue, and a person walking with an umbrella.
    Tha Phae Gate
    6 min drive - 2.7 km
  • Mae Kha Canal Village
    7 min walk - 0.6 km

Getting around

  • Chiang Mai Railway Station
    12 min drive
  • Chiang Mai (CNX-Chiang Mai Intl.)
    18 min drive

Restaurants

  • บะหมี่เจ๊หัว ต้นตำหรับอาหารจีนยูนาน Www.ไทยนำ.Com
    2 min walk
  • นกแล ก๋วยเตี๋ยวต้มยำสุโขทัย
    2 min walk
  • Ruammit Muslim Restaurant
    2 min walk
  • ราดหน้าหม้อดินเสวยนครปฐมโอชา
    2 min walk
  • Panda Palace @ The Empress Hotel
    1 min walk

About this property

The Empress Hotel Chiang Mai

  • Upscale family-friendly hotel connected to the convention centre
  • Close to Chiang Mai Night Bazaar and Tha Phae Gate, The Empress Hotel Chiang Mai provides a poolside bar, a terrace and shopping on-site. Indulge in a massage, a body scrub and aromatherapy at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Thai cuisine. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
  • You'll also find perks such as:
    • An outdoor pool and a children's pool
    • Free self-parking and extended parking
    • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-in
    • Babysitting (surcharge), a 24-hour front desk and a porter/bellboy
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 375 rooms have comforts such as air conditioning, as well as perks such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Childcare services and free infant beds
    • Bathrooms with bidets and free toiletries
    • TVs with satellite channels
    • Daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 6 AM to midnight on request
  • Free extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: THB 450 for adults and THB 450 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Chao Nang Coffee Shop
  • Panda Palace

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • In-room massages
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • Banquet hall
  • Built in 1989
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: THB 500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 850.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately THB 450 for adults and from THB 450 for children
  • Airport shuttle fee: THB 250 per person (one-way)
  • Airport shuttle fee per child: THB 250 (one-way), (from 4 to 12 years old)
  • Late check-out fee: THB 500 (subject to availability)
  • Rollaway bed fee: THB 850.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does The Empress Hotel Chiang Mai have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at The Empress Hotel Chiang Mai?

As of 23 Jul 2026, prices found for a 1-night stay for 2 adults at The Empress Hotel Chiang Mai on 30 Jul 2026 start from Rp962.228, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Empress Hotel Chiang Mai pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Empress Hotel Chiang Mai?

Self-parking and extended parking are free at this property.

What time is check-in at The Empress Hotel Chiang Mai?

Check-in start time: 2:00 PM; check-in end time: 11:30 PM.

What time is check-out at The Empress Hotel Chiang Mai?

Checkout is at noon. Late checkout is available for THB 500 (subject to availability).

Does The Empress Hotel Chiang Mai provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6 AM-midnight on request. A fee of THB 250 per person applies.

Where is The Empress Hotel Chiang Mai located?

This family-friendly Chiang Mai hotel is located near the airport, within a 15-minute walk of Riverside and Chiang Mai Night Bazaar. Tha Phae Gate is 1.4 mi (2.2 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Empress Hotel Chiang Mai Reviews

9.2

Wonderful

9.2

Cleanliness

9.0

Location

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 681 out of 1000 reviews
Rating 8 - Good. 248 out of 1000 reviews
Rating 6 - Okay. 49 out of 1000 reviews
Rating 4 - Poor. 13 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

Reviews

Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff nice location. The welcome pack of food and drinks was a nice touch. The hotel is a bit dated though, and air conditioning is not able to be controlled in the room. It’s either on or off. Made it very cold at night. A basic hotel but it suited our needs.
Stayed 6 nights in Jul 2026
Verified

10/10 Excellent

Chong Huang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and facilities are good for visit in Chiang Mai !
Stayed 5 nights in Jun 2026
Verified

10/10 Excellent

Shravan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really cool and well maintained.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

YOSHINARI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテル内も清潔に整っており、広かったです。 空港シャトルサービスはフロントで予約し、翌日チェックアウト時にフロントで案内いただきました。ホテルの入り口すぐ近くにスタッフが待ってくれていました。 シャトルサービスの金額としては高かったですが、確実です。
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favourite places to stay in Chiang Mai. Excellent staff and services.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

changhun

Liked: Cleanliness, staff & service, property conditions & facilities
처음 응대시 매우 친절하였으며, 생각치 않은 선물도 정말 행복했어요. 사우나 시설 좋고 위치도 좋음
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es waren tolle Tage im Hotel 🤗
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Lucas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, courteous staff
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Jo richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eldre hotel. Rommene var av eldre men grei kvalitet. Fungerte fint og var et generelt sett fint hotel for min ukes lange opphold.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Gutes, reichhaltiges Frühstück
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kathiravelupillai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bre
Stayed 3 nights in Mar 2026
Verified

4/10 Poor

Jay

Liked: Cleanliness
Bathroom - No Shower Pan. Bath tub bathing was sort of complusory, which became very difficult with corded shower. They should upgrade their bathrooms in totality.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Hannoch

Liked: Cleanliness, staff & service, amenities
YES
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
The best resort by far
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Leif

Liked: Cleanliness, amenities
Glimrende.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Leif

Liked: Cleanliness, amenities
Thank you for a pleasant stay at your hotel. I stayed for 10 days in Deluxe and Executive rooms. The rooms were kept clean every day by a friendly and professional cleaning staff. The rooms are spacious and beautifully decorated in an old traditional style, which I like a lot, quality bed, sheets and duvets, maybe a little updating of the lighting system and showers would be nice. The reception staff were friendly and professional, treating me very well. The breakfast was excellent with a large selection. This is a solid and well-established hotel with a good location. The arrival and reception area makes a good impression, it is nicely decorated. There are four large lifts available that take you to your floor, the lovely pool area on the third floor has sun loungers and a pool bar, free towels are available, and it is connected to a great gym, with toilets and changing rooms. If you want to spend a day by the pool, there is usually plenty of space available during the day when most guests are out on excursions. The location, with plenty of space outside for taxis and transport, is convenient, just down a small road then to the right, you will find Changklan Road, which has many cafes, restaurants, and a lot of activity. After a 7-minute walk, you will reach The Big C market, which has a large supermarket, cafes, and eateries. Further along, there is McDonald's, souvenir stalls, and lots of other activities. Walking to the old city gate (Tha Pae Gate) takes about 30 minute
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities
Very good rooms. Staff very kind and even gave me a huge gift. Very kind of them. Will stay here again.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Yes it was a very nice stay. The hospitality lady named Ayoy was so friendly and kind when I had to changed to a better room. I was traveling alone so she took good care of me! She told me about where to exchange money and made sure I got to the airport with special driver from the hotel. That felt really special and personalized. Thanks for a wonderful hospitality job and it was perfect vacation!!
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Michael

Disliked: Cleanliness, amenities, property conditions & facilities
Condition of hotel not good. Very understaffed. No amenities opened or staffed.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Alicia

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Janice

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and helpful. When we checked in, we received two bags full of juice and goodies as a welcome gift. We were allowed a late checkout and free transportation to the airport. The room was clean and had a kettle, 4 bottles of free water/day, coffee, tea, and sugar. The hotel is only a 10 min walk to night bazaar. It is close to a 7-11 and lots of restaurants and massage places. We would definitely recommend staying here.
Stayed 26 nights in Jan 2026
Verified

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfasts where little underwhelming and all the meals we ate in the hotel where not up to what we expected in the quality of hotel. The hotel and room was excellent just disappointed in food.
Stayed 7 nights in Jan 2026
Verified

6/10 Okay

Alan

Liked: Staff & service
Room is outdated, user interface with lights and AC was not efficient. Shower water pressure was alright, and room smelled musty
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Soe

Liked: Cleanliness, staff & service, amenities
Facility is a little dated but very well maintained. Staffs are excellent. They gave you a welcome basket with full of snacks and soft drinks, it was a nice surprise
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

diane

Liked: Cleanliness, amenities, property conditions & facilities
Parfait en tout point chambre personel numero1
Stayed 4 nights in Jan 2026