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"Avoid this hotel if you are looking for a "premium" experience. I splurged on a stay at Keio Plaza because the photos on Expedia showed updated rooms and promised down comforters. What we actually got was a room stuck in the 1980s—complete with pink bathroom fixtures (sink and tub) and a thin, "Motel 6" style polyester blanket. The mattresses were the worst part: barely 6 inches thick and looked like old-fashioned (coil style), were rock-hard and extremely uncomfortable. When I complained, the manager was useless. He actually sent me to a second room just to "prove" that they were all the same instead of trying to help. I had to spend two hours arguing and eventually brought my blanket down to the lobby as proof of one of their misleading advertisements as it wasn't a down comforter. Only after this exhaustion did he move us to an updated room. His service was unprofessional, and the room quality is a total gamble. Do not trust their room photos. The rest of the hotel: lobby, entrance and restaurants are beautiful. Some of their rooms not so much."

"Room was small but it was nice and modern"

"N/A"

"The breakfast buffet was very good and lots of dishes to choose from. "

"Very friendly staff and amazing location "

"Small room but very clean "

"Not so clean room"

"We really enjoy the stay with Tobu Levant Hotel. Friendly staff, great breakfast with many choices, easy to access to all the shopping and attractions through near by stations. Lots of restaurants and convenient store."

"Convenient very. Lose to the train station"