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Ulasan untuk Hilton Garden Inn Hoffman Estates

3 out of 5
Hilton Garden Inn Hoffman Estates
2425 Barrington Road, Hoffman Estates, IL

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 560 dari 1006 ulasan" "
Penilaian 8 - Bagus. 287 dari 1006 ulasan" "
Penilaian 6 - Cukup Baik. 80 dari 1006 ulasan" "
Penilaian 4 - Buruk. 57 dari 1006 ulasan" "
Penilaian 2 - Sangat Buruk. 22 dari 1006 ulasan" "

9,0/10

Kebersihan

9,0/10

Staf & layanan

8,4/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

8,6/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Sumit

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is an excellent place!
Menginap 2 malam pada bulan Mei 2024

8/10 Bagus

Cheryl

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very convenient for me when I visit my daughter.
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Alyssa pada tanggal 25 Mei 2024
Thank you for your feedback. I'm so glad you enjoyed your stay. We look forward to having you back in the future

10/10 Sangat Bagus

David

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Just as advertised.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Alyssa pada tanggal 25 Mei 2024
Thank you for your feedback and I'm so glad you enjoyed your stay with us. We look forward to seeing you again

6/10 Cukup Baik

Victor

Menginap 2 malam pada bulan April 2024
Tanggapan dari Alyssa pada tanggal 25 Mei 2024
I'm so sorry your stay wasn't good for you. I hope you come back in the future to give us an opportunity to make it right for you

8/10 Bagus

Nancy

Menginap 1 malam pada bulan April 2024
Tanggapan dari Alyssa pada tanggal 16 Mei 2024
Thank you for your feedback and I'm so glad you enjoyed your stay with us.

10/10 Sangat Bagus

Lisa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very nice, well kept property
Menginap 1 malam pada bulan April 2024
Tanggapan dari Alyssa pada tanggal 16 Mei 2024
Thank you for your feedback and I'm so glad you enjoyed your stay with us

10/10 Sangat Bagus

Delia

Menginap 1 malam pada bulan April 2024
Tanggapan dari Alyssa pada tanggal 16 Mei 2024
Thank you for your feedback. I'm so glad you enjoyed your stay with us.

8/10 Bagus

Brett

Disukai: Kebersihan
Menginap 3 malam pada bulan April 2024
Tanggapan dari Alyssa pada tanggal 17 Mei 2024
Thank you for your feedback and I'm so glad you enjoyed your stay with us

10/10 Sangat Bagus

Robert

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great stay
Menginap 1 malam pada bulan April 2024
Tanggapan dari Alyssa pada tanggal 17 Mei 2024
Thank you for your feedback and I'm so glad you enjoyed your stay with us

10/10 Sangat Bagus

Mirna, Oak Park

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The people where loving and understanding when time was getting bad.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Alyssa pada tanggal 17 Mei 2024
Thank you for your feedback and I'm so glad you enjoyed your stay with us

10/10 Sangat Bagus

ISABEL

Disukai: Kebersihan
Menginap 1 malam pada bulan April 2024
Tanggapan dari ce pada tanggal 16 Apr 2024
Thank you for your rating. We hope you stay with us again soon.

10/10 Sangat Bagus

Nicole

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was very comfortable and lovely!
Menginap 3 malam pada bulan April 2024
Tanggapan dari ce pada tanggal 16 Apr 2024
Thank you for your rating. We hope you stay with us again soon.

8/10 Bagus

Barbara, CLIVE

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was excellent. The only problem I had was with the electronic key for the door to the room. The staff was very helpful in getting it resolved.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari ce pada tanggal 16 Apr 2024
Thank you for your rating. We hope you stay with us again soon.

10/10 Sangat Bagus

Cenoj Cherukuzhiyil

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very friendly staff. Super clean
Menginap 9 malam pada bulan Maret 2024
Tanggapan dari ce pada tanggal 16 Apr 2024
Thank you for your rating. We hope you stay with us again soon.

8/10 Bagus

Sm T

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari ce pada tanggal 16 Apr 2024
Thank you for your rating. We hope you stay with us again soon.

10/10 Sangat Bagus

Kelly

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It’s was well organized. Once I got there, there was no trouble with my reservation. One thing I noticed was the room took a while to warm up
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari CE pada tanggal 25 Mar 2024
Thank you for your feedback. We hope you stay with us again soon.

8/10 Bagus

ANANDA, Flower Mound

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari ce pada tanggal 25 Mar 2024
Thank you for your feedback. We hope you stay with us again soon.

8/10 Bagus

Candace

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari CE pada tanggal 19 Mar 2024
Thank you. We hope for another opportunity to serve you.

8/10 Bagus

Paul

Traveler bisnis, Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kebersihan
It’s an updated hotel which is what you would expect for the price. The hallway carpets were literally covered with dirt. Everywhere you turned the public spaces had it been vacuumed. For the accumulation of debris on the floor to be as bad as it was, it must have been at least two weeks since it had been vacuumed. It’s disappointing because the hotel was nice, just poorly managed.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari CE pada tanggal 17 Mar 2024
Thank you for staying with us and taking the time to rate our hotel. We appreciate your feedback. This helps us know where we need to improve. We hope that you give us another chance to better serve you.

10/10 Sangat Bagus

Matthew

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Dude at the counter was reading Once Upon a Time in Hollywood. Love it
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari CE pada tanggal 6 Mar 2024
Thank you for taking the time to rate our hotel. We hope to have another opportunity to better serve you.

8/10 Bagus

Katie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 6 malam pada bulan Februari 2024
Tanggapan dari CE pada tanggal 6 Mar 2024
Thank you for taking the time to rate our hotel. We hope to have another opportunity to better serve you.

4/10 Buruk

Alberta

Bepergian bersama hewan peliharaan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
The property is undergoing construction which should probably be disclosed on their website. This affects a lot of important amenities. I did have some problem checking in as I had to wait an hour for housekeeping to finish my room. This was inconvenient as I was tired and wanted to rest. The staff apologized repeatedly for their missteps but sometimes that is just not enough.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Chrizel pada tanggal 20 Feb 2024
I would like to extend our sincerest appreciation for providing feedback from your recent stay. From my understanding, you had genuine expectations that were not met. You are welcome to reach out and we can discuss this in further detail. I look forward to hearing from you.

8/10 Bagus

Darin

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Under construction but nice place.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari CE pada tanggal 20 Feb 2024
Thank you for taking the time to rate our property. We hope to have another opportunity to serve you.

10/10 Sangat Bagus

Jennifer

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari CE pada tanggal 20 Feb 2024
Thank you for taking the time to rate our property. We hope to have another opportunity to serve you.

10/10 Sangat Bagus

Louisa

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very clean, friendly staff
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari CE pada tanggal 20 Feb 2024
Thank you for taking the time to rate our property. We hope to have another opportunity to serve you.

6/10 Cukup Baik

Thomas

Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari CE pada tanggal 16 Feb 2024
Thank you for the rating. We hope to have another to opportunity to serve you.

10/10 Sangat Bagus

Valerie

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice customer service and very clean
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari CE pada tanggal 12 Feb 2024
Thank you for taking the time to rate our hotel. We hope to have another opportunity to better serve you.

6/10 Cukup Baik

Joy

Tidak Disukai: Fasilitas
Good: excellent location, quiet, staff made an attempt to help. Bad: no housekeeping, no "do not disturb" sign so I was disturbed while sleeping. NO NOTICE that laundry room was under constructuin and no offer of an alternative. In fact, no notice of the inconveniences that construction brings-noise, debris, etc. Not sure if I would stay again. Also-the new carpets are very hard to roll full sized luggage on.
Menginap 6 malam pada bulan Februari 2024
Tanggapan dari CE pada tanggal 12 Feb 2024
Thank you for taking the time to review our property. Your input is a way for us to know how we can better serve our guests. We appreciate the feedback. We hope that your last stay with us was not a total loss and hope that you will stay with us again after we are fully renovated.

10/10 Sangat Bagus

Victoria

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari CE pada tanggal 16 Feb 2024
Thank you for the positive rating. We hope to have another to opportunity to serve you.

4/10 Buruk

aleksandar

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari CE pada tanggal 12 Feb 2024
Thank you for taking the time to rate our hotel. We hope to have another opportunity to better serve you.

8/10 Bagus

Andrew

Bepergian bersama keluarga
Disukai: Staf & layanan
Property is going thru some updates, but still had a friendly look and safe appearance
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari CE pada tanggal 8 Feb 2024
Thank you for this positive review and for understanding. We hope you stay with us again when we are fully renovated.

6/10 Cukup Baik

Ken

Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
Thermostat wasn’t working properly. Woke up freezing.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari CE pada tanggal 30 Jan 2024
I would like to extend our sincerest appreciation for providing feedback from your recent stay. I have reviewed the comments you left and would like to offer my heartfelt apologies for the inconvenience. I will be immediately sharing your comments so we can improve our guest experience. For future room accommodations, it would be my pleasure to be a contact. If you have any further thoughts or questions, I am at your service.

6/10 Cukup Baik

Ali

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Courtesy issue
Receptionist at front desk was not very friendly later i called from the room to get some information but no response no return call.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari ce pada tanggal 27 Jan 2024
Thank you for choosing to stay with us. We hope we have another opportunity to serve you.

10/10 Sangat Bagus

Karishma

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari ce pada tanggal 27 Jan 2024
Thank you for choosing to stay with us. We hope we have another opportunity to serve you.

10/10 Sangat Bagus

Mayte

Bepergian bersama keluarga
Good for one night stay
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari ce pada tanggal 27 Jan 2024
Thank you for choosing to stay with us. We hope we have another opportunity to serve you.

10/10 Sangat Bagus

Ashley

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari ce pada tanggal 27 Jan 2024
Thank you for choosing to stay with us. We hope we have another opportunity to serve you.

4/10 Buruk

Chad

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Dirty, badly in need of renovation. Limited choices at the restaurant and bar. Limited choices were poorly prepared. Cheese burger overly salty was the only flavor. Chicken tenders were not crispy, tasted of old oil.
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari ce pada tanggal 27 Jan 2024
Thank you for choosing to stay with us. We hope we have another opportunity to serve you.

6/10 Cukup Baik

Carrie

Disukai: Kebersihan, staf & layanan
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari ce pada tanggal 27 Jan 2024
Thank you for choosing to stay with us. We hope we have another opportunity to serve you.

10/10 Sangat Bagus

Juan carlos

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good 👍
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari ce pada tanggal 27 Jan 2024
Thank you for choosing to stay with us. We hope we have another opportunity to serve you.

10/10 Sangat Bagus

Santanu

Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari ce pada tanggal 27 Jan 2024
Thank you for choosing to stay with us. We hope we have another opportunity to serve you.

10/10 Sangat Bagus

Tanner

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari ce pada tanggal 27 Jan 2024
Thank you for choosing to stay with us. We hope we have another opportunity to serve you.

10/10 Sangat Bagus

Khusro

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari ce pada tanggal 27 Jan 2024
Thank you for choosing to stay with us. We hope we have another opportunity to serve you.

10/10 Sangat Bagus

Miechelle

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Clean Hotel
It was a very relaxing stay. Nice facility. Beds were not great but everything else was great.
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari CE pada tanggal 8 Feb 2024
Thank you for this positive rating and for staying with us. We hope for another opportunity to serve you.

4/10 Buruk

Laura

Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari ce pada tanggal 27 Jan 2024
Thank you for choosing to stay with us. We hope we have another opportunity to serve you.

10/10 Sangat Bagus

Angelica

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari ce pada tanggal 27 Jan 2024
Thank you for choosing to stay with us. We hope we have another opportunity to serve you.

10/10 Sangat Bagus

Julieann

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Accommodating
Front desk was excellent! Very helpful.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari ce pada tanggal 27 Jan 2024
Thank you for choosing to stay with us. We hope we have another opportunity to serve you.

10/10 Sangat Bagus

Max

Menginap 3 malam pada bulan Desember 2023
Tanggapan dari ce pada tanggal 27 Jan 2024
Thank you for choosing to stay with us. We hope we have another opportunity to serve you.

10/10 Sangat Bagus

Mayte

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great Place
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari ce pada tanggal 27 Jan 2024
Thank you for choosing to stay with us. We hope we have another opportunity to serve you.

10/10 Sangat Bagus

Donald

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Convenient location, close to shopping, dinning and the express way
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari ce pada tanggal 27 Jan 2024
Thank you for choosing to stay with us. We hope we have another opportunity to serve you.

8/10 Bagus

Wendy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Beautifully upgraded
I've stayed here before and it has recently been beautifully upgraded. Very nice, fresh, comfortable. The first night I was there, we all had to evacuate due to a fire alarm at 4:17 AM! I stood outside with the other guests, in the cold, while the fire dept (4 trucks!) searched for the source of the fire. None found. When we finally were let back in and went back to sleep, there was ANOTHER fire alarm at about 6:10 AM...so I put the pillow over my head and figured I'd die in my sleep, but it was better than going back outside! Not really their fault. Turns out, some schmuck was smoking in his room. They made him leave, but I don't think they charged him for the drama he caused all the other guests. I didn't eat here, but to assuage everyone, they offered a free breakfast voucher to anyone who asked. It was...an adventure. But the hotel itself is quite good.
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari ce pada tanggal 27 Jan 2024
Thank you for choosing to stay with us. We hope we have another opportunity to serve you.