4/10 Buruk
Gabriella
Bepergian bersama teman
29 Jul 2025
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
One staff member was very rude and unhelpful when asking questions about booking or parking, did not get name the other girl was lovely but one of the front desk ladies acted like I was the dumbest person on earth for asking basic questions on the phone before arriving and in person. Also airport shuttles were very limited and that was not disclosed prior to arriving. They could supposedly only fit so many guests at a time but when we did shuttle at 4 am cause that was supposedly the only time they could accommodate us the shuttle was not near as full as they made it seem. Other hotels I’ve stayed at near O’Hare have shuttles run every 15 minutes or so this was the only place I’ve been to thus far where you needed to reserve a time ahead of time and where they ran on a half hour basis. Don’t stay if you want secure transportation. Rooms were clean and nice just wish they had better travel accommodations and nicer staff.
Gabriella
Menginap 1 malam pada bulan Juli 2025