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Rating 10 - Excellent. 1033 out of 1361 reviews" "
Really enjoyed our stay. Went for our 11 yr wedding anniversary and they gave us a complimentary upgrade which made it extra special. So thoughtful of the staff
Mandi
Stayed 1 night in Apr 2024
Response from Sofitel Chicago Magnificent Mile on 30 Apr 2024
Bonjour Mandi, Thank you for sharing your experience with us. We are delighted to hear that you enjoyed your 11th-anniversary stay and the complimentary upgrade made it extra special. Your kind words will be shared with our staff. We look forward to welcoming you back soon.
Response from Sofitel Chicago Magnificent Mile on 29 Apr 2024
Bonjour Kevin, Thank you for your kind review! We are pleased to hear that you found our hotel great and affordable. We look forward to welcoming you back soon.
Very pretty hotel with very lovely weekend. Noted that the bathroom sink had a lot of stain marks (maybe permanent), but was clean over all. Staff was very nice, opening doors into and out of the hotel, opening public transportation doors on arrival as well. Pretty good experience, but not much was included in the stay.
Areeba
Stayed 2 nights in Apr 2024
Response from Sofitel Chicago Magnificent Mile on 29 Apr 2024
Bonjour Areeba, Thank you for choosing Sofitel Chicago Magnificent Mile for your recent stay. We are delighted to hear that you had a lovely weekend with us. Your feedback regarding the bathroom sink stain marks has been duly noted, and we will ensure it is taken care of promptly. We are pleased that you found our staff to be very nice and helpful. We hope to welcome you back soon for another pleasant experience.
Response from Sofitel Chicago Magnificent Mile on 26 Apr 2024
Bonjour Brian, Thank you for your kind words about our beautiful hotel and great views. We are delighted to hear that you enjoyed your stay with us! We look forward to welcoming you back soon.
Response from Sofitel Chicago Magnificent Mile on 26 Apr 2024
Bonjour Evgenii,Thank you for the positive review! We are delighted that you enjoyed your time with us at Sofitel Chicago Magnificent Mile! We look forward to welcoming you back soon.
Response from Sofitel Chicago Magnificent Mile on 26 Apr 2024
Bonjour Lorraine,Thank you for taking the time to leave a review! Please feel free to message us to give us more details about your experience. We look forward to seeing you on your next visit.
4/10 Poor
Dolores
Travelled with group
25 Apr 2024
Disliked: Cleanliness
Asked for a deposit and mentioned within a time period would receive a portion back after other expenses would be determined. So far nothing.
Dolores
Stayed 1 night in Mar 2024
Response from Sofitel Chicago Magnificent Mile on 25 Apr 2024
Bonjour Dolores, Thank you for taking the time to leave a review! We apologize for the inconvenience you have experienced. The hold for incidentals on your credit card will be released within 7-10 business days of the check out date. Please let our team know if we may further assist with this matter. Again, we apologize for any inconvenience this may have caused for you.
8/10 Good
Bennett
24 Apr 2024
Very nice
Bennett
Stayed 1 night in Apr 2024
Response from Sofitel Chicago Magnificent Mile on 24 Apr 2024
Bonjour Bennett,Thank you for the positive review! We are thrilled that you found your experience to be very nice. We hope to have the pleasure of welcoming you back soon!
Response from Sofitel Chicago Magnificent Mile on 23 Apr 2024
Bonjour Bemin,Thank you for the wonderful review! We are thrilled you enjoyed your time at Sofitel Chicago Magnificent Mile. We look forward to welcoming you back soon!
The architecture of the building is so unique, staff is very pleasant. I was disappointed with the new sofa and how the lobby furniture is now. What you had before was more welcoming and inclusive.
Luis
Stayed 2 nights in Apr 2024
Response from Sofitel Chicago Magnificent Mile on 22 Apr 2024
Bonjour Luis, Thank you for appreciating our unique architecture and pleasant staff. We value your feedback regarding the new sofa and lobby furniture. We will address this to ensure a more welcoming environment. We hope to welcome you back soon.
Response from Sofitel Chicago Magnificent Mile on 22 Apr 2024
Bonjour Richard, We are delighted to hear that you found our staff helpful and courteous! Thank you for your kind words. We look forward to welcoming you back soon.
Response from Sofitel Chicago Magnificent Mile on 22 Apr 2024
Bonjour Steven, Thank you for your kind words about our excellent concierge service. We are thrilled to hear about your positive experience. Looking forward to welcoming you back soon!
Great place to stay. It was very comfortable and clean
Lakendra
Stayed 1 night in Apr 2024
Response from Sofitel Chicago Magnificent Mile on 22 Apr 2024
Bonjour Lakendra, Thank you for your positive review! We are delighted to hear that you found Sofitel Chicago Magnificent Mile a great place to stay, comfortable, and clean. We look forward to welcoming you back soon.
Response from Sofitel Chicago Magnificent Mile on 22 Apr 2024
Bonjour Angelique, Thank you for choosing Sofitel Chicago Magnificent Mile for your date nights. We are delighted to be part of your special moments. Looking forward to welcoming you back soon!
Kia and everyone else did an amazing job and made our stay very enjoyable by going above and beyond to our needs!
Housni
Stayed 1 night in Apr 2024
Response from Sofitel Chicago Magnificent Mile on 22 Apr 2024
Bonjour Housni, Thank you for recognizing Kia and our team's exceptional service. We are delighted to hear that they went above and beyond to make your stay enjoyable. We look forward to welcoming you back soon.
Very nice room in a great location for shopping on Magnificent Mile;
KRISTA
Stayed 1 night in Apr 2024
Response from Sofitel Chicago Magnificent Mile on 16 Apr 2024
Bonjour Krista, We are delighted to hear that you enjoyed your stay with us and found our room nice. Our prime location near Magnificent Mile is indeed perfect for shopping. We hope to welcome you back soon!
Response from Sofitel Chicago Magnificent Mile on 16 Apr 2024
Bonjour Susan, Thank you for your kind words! We are delighted to hear that you had a great experience with us. We look forward to welcoming you back soon.
The only problem i had was thae parking, besides that everything was perfect
Victor
Stayed 2 nights in Apr 2024
Response from Sofitel Chicago Magnificent Mile on 15 Apr 2024
Bonjour Victor, We are delighted to hear that you enjoyed your stay with us. We apologize for any inconvenience you experienced with parking. Your feedback is valuable to us. Looking forward to welcoming you back soon.
Response from Sofitel Chicago Magnificent Mile on 15 Apr 2024
Bonjour Tamela,Thank you for taking the time to leave a review of your experience at Sofitel Chicago Magnificent Mile! We are excited that you enjoyed your stay with us. We look forward to welcoming you back soon!
Response from Sofitel Chicago Magnificent Mile on 15 Apr 2024
Bonjour Julie,Thank you for the wonderful review! We are delighted that you enjoyed your stay with us. We look forward to the next time you are able to visit us at Sofitel Chicago Magnificent Mile!
Response from Sofitel Chicago Magnificent Mile on 12 Apr 2024
Bonjour Melvin, Thank you for your positive review! Providing a clean and safe environment is our top priority at Sofitel Chicago Magnificent Mile. We appreciate your feedback! Looking forward to welcoming you back soon.
Response from Sofitel Chicago Magnificent Mile on 12 Apr 2024
Bonjour Moises,Thank you for the wonderful review! We are delighted that you enjoyed your stay with us at Sofitel Chicago Magnificent Mile. We look forward to your next visit!
Response from Sofitel Chicago Magnificent Mile on 11 Apr 2024
Bonjour Kalla,Thank you for the positive review! We are excited that you had a wonderful stay with us at Sofitel Chicago Magnificent Mile. We look forward to your next visit!
Excellent stay. Great and helpful staff! Definitely will stay there again when visiting Chicago again.
Matthew
Stayed 4 nights in Apr 2024
Response from Sofitel Chicago Magnificent Mile on 10 Apr 2024
Bonjour Matthew, Thank you for your positive review. We are delighted to hear that you had an excellent stay and that our staff was helpful! We look forward to welcoming you back on your next visit to Chicago.
10/10 Excellent
Jamie, Traverse City
Travelled with family
8 Apr 2024
Liked: Cleanliness, staff & service, amenities
Wow! I was impressed. Suspect at first given the great reviews but the reasonable price point. Will be back. Excellent valet and so clean. Staff friendly. Great experience all around!
Jamie
Stayed 1 night in Apr 2024
Response from Sofitel Chicago Magnificent Mile on 10 Apr 2024
Bonjour Jamie, Thank you for your kind words! We are delighted to hear about your fantastic experience with us. Our team takes pride in providing exceptional service and maintaining a clean environment. We look forward to welcoming you back soon!
10/10 Excellent
Georg
8 Apr 2024
Georg
Stayed 1 night in Apr 2024
Response from Sofitel Chicago Magnificent Mile on 29 Apr 2024
Bonjour Georg, Thank you for the great review. We hope you will choose the Sofitel Chicago for your next visit.
10/10 Excellent
Jesus Andres
8 Apr 2024
Jesus Andres
Stayed 1 night in Mar 2024
Response from Sofitel Chicago Magnificent Mile on 29 Apr 2024
Bonjour Jesus Andres, Thank you for the great review. We hope you will choose the Sofitel Chicago for your next visit.
10/10 Excellent
constance
8 Apr 2024
constance
Stayed 1 night in Apr 2024
Response from Sofitel Chicago Magnificent Mile on 29 Apr 2024
Bonjour Constance, Thank you for the great review.
Fantastic stay, fantastic staff and great location.
Max
Stayed 3 nights in Apr 2024
Response from Sofitel Chicago Magnificent Mile on 8 Apr 2024
Bonjour Max, We are delighted to hear that you had a fantastic stay with us! Thank you for highlighting our great staff and excellent location. We look forward to welcoming you back soon!
Response from Sofitel Chicago Magnificent Mile on 8 Apr 2024
Bonjour Jody, Thank you for your positive feedback on our hotel's location. We are delighted to hear that you found it convenient. We look forward to welcoming you back soon!
I loved this hotel. Great location, the room was spotless and the staff were so nice. I will stay here again.
Jane
Stayed 2 nights in Apr 2024
Response from Sofitel Chicago Magnificent Mile on 8 Apr 2024
Bonjour Jane, We are delighted to hear about your positive experience at our hotel, especially regarding the great location, spotless rooms, and our friendly staff. We look forward to welcoming you back again soon!
Response from Sofitel Chicago Magnificent Mile on 26 Apr 2024
Bonjour Allan,We are sorry you did not find your stay satisfactory. Please feel free to message us to give us more details about your experience. We hope you will give us another chance to "wow" you in the future.
Response from Sofitel Chicago Magnificent Mile on 8 Apr 2024
Bonjour Amber, Thank you for your kind words. We are delighted to hear that you enjoyed your stay with us at Sofitel Chicago Magnificent Mile. We look forward to welcoming you back in the future!
Response from Sofitel Chicago Magnificent Mile on 5 Apr 2024
Bonjour Justin, Thank you for your kind words! We are delighted to hear that you love our place. We look forward to welcoming you back to Sofitel Chicago Magnificent Mile the next time you visit the city!
Sofitel continues to provide best in class service and offer a quality establishment. It is the only hotel I stay at when I visit Chicago.
Franz
Stayed 1 night in Apr 2024
Response from Sofitel Chicago Magnificent Mile on 4 Apr 2024
Bonjour Franz, Thank you for your kind words! We are delighted to be your preferred choice in Chicago. Your satisfaction is our priority, and we look forward to welcoming you back on your next visit!
Response from Sofitel Chicago Magnificent Mile on 2 Apr 2024
Bonjour Maria,Thank you very much for taking the time to leave a review! We are delighted to hear that you found our hotel to be located in a great area. We hope to have the pleasure of welcoming you back soon!
I love staying at Sofitel. Staff is fantastic, the hotel is beautiful, room is clean, noise around the room and hotel are minimal, the hotel is in a perfect location. Sofitel never disappoints.
Ana
Stayed 2 nights in Mar 2024
Response from Sofitel Chicago Magnificent Mile on 2 Apr 2024
Bonjour Ana, Thank you for your kind words! We are delighted to hear that you enjoyed your stay with us at Sofitel Chicago Magnificent Mile. Our team takes great pride in providing exceptional service, maintaining cleanliness, and ensuring a peaceful environment for our guests. We look forward to welcoming you back soon.
6/10 Okay
Jaehyun
31 Mar 2024
Jaehyun
Stayed 2 nights in Mar 2024
Response from Sofitel Chicago Magnificent Mile on 21 Apr 2024
Bonjour Jaehyun, We are sorry you did not find your stay satisfactory. Please feel free to message us to give us more details about your experience. We hope you will give us another chance to "wow" you in the future.
Response from Sofitel Chicago Magnificent Mile on 2 Apr 2024
Bonjour Kiranpreet,Thank you for your wonderful review! We are delighted that you enjoyed your time with us at Sofitel Chicago Magnificent Mile! We look forward to welcoming you back on your next visit.
This is our favorite hotel in Chicago. Great area, excellent food/drink and devine bedding!
Lisa
Stayed 3 nights in Mar 2024
Response from Sofitel Chicago Magnificent Mile on 1 Apr 2024
Bonjour Lisa, Thank you for choosing Sofitel Chicago Magnificent Mile as your favorite hotel in the city. We are delighted to hear that you enjoyed our great location, excellent dining options, and luxurious bedding. We look forward to welcoming you back soon!
10/10 Excellent
Sam
30 Mar 2024
Sam
Stayed 1 night in Mar 2024
Response from Sofitel Chicago Magnificent Mile on 21 Apr 2024
Bonjour Sam,Thank you for your great review. We hope you will choose the Sofitel Chicago for your next visit.
Response from Sofitel Chicago Magnificent Mile on 1 Apr 2024
Bonjour Samantha,Thank you for taking the time to review your experience at Sofitel Chicago Magnificent Mile! Please feel free to message us with more details about your stay. We hope to have the opportunity to welcome you back!
Response from Sofitel Chicago Magnificent Mile on 1 Apr 2024
Bonjour Devon, We are delighted to hear that you enjoyed your stay at Sofitel Chicago Magnificent Mile. Your kind words about our hotel and its location are truly appreciated. We look forward to welcoming you back soon!
We love the service and the restaurant for breakfast
Paulina
Stayed 1 night in Mar 2024
Response from Sofitel Chicago Magnificent Mile on 28 Mar 2024
Bonjour Paulina,Thank you for the wonderful review! We are delighted to hear that you enjoyed the service during your stay. We are excited that you were able to experience breakfast at our restaurant! We hope to have the pleasure of welcoming you back soon!