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"not the worst place to stay. not the best either …"

"Welcoming Staff was great, unfortunately, two separate staff members indicated smoking on the balcony was permitted. We found out it was not when the Sunday morning desk clerk, Jasmine, kicked us out of the hotel, and the manager avoided speaking with us for hours. his only concern was charging the $250 and kicking us out. Cleanliness was ok except for all the marijuana smoke odor throughout the hotel and most disturbing coming from the room next door to us. when we complained about it, twice to two different staff members, neither was interested in addressing the situation. Policies made by staff not back up by the policy agreement. Jasmine first notified us os the $250 charge for smoking. we get it, we smoked on the patio, doesn't matter we were told it was ok, we should have known better. The second call from Jasmine was to inform us we had to leave immediately due to the smoking "as listed on the policy agreement we sign." The policy agreement does address the $250 charge for smoking "in the hotel" but does not state it is grounds for immediate removal from the hotel. In addition, though we pre-paid for our entire stay, which included one additional night, the manager, without even fawning concern and after confirming we must leave immediately, refused to refund the room cost for the day he took from us."

"Gym"

"Great stay, very convient. Walk straight out of the hotel and you are in the departure area. You do nit have to go outside either. Room was very comfortable and clean. Staff were very helpful"

"We had a last minute change of plans due to weather- Candlewood was an exceptional choice! We will definitely book there again - clean, services were timely...perfect!"

"The room was clean and well supplied and the staff friendly and competent and the price is reasonable. However, there were a few people hanging around near the entrance, and that made me feel uncomfortable. If these people were employees on break or were waiting for transportation, they should stay inside or at another outside location. "

"Loooved the room will. Rent again for sure"

"It felt very unsafe. Someone was banging on my door and I asked the front desk for help and they were of no help at all. They even said they were "checking the cameras" and no one was there which leads me to believe they either lied or the cameras do not work. They told me to come to the front desk even though I said I felt unsafe even going to the door. Very unprofessional, rude, and disappointing. "