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Hampton Inn West Springfield

2.5 star property
Hotel with free breakfast, near Big E

Choose dates to view prices

Photo gallery for Hampton Inn West Springfield

Lobby
Seasonal outdoor pool
Reception
Room, Accessible, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board
Exterior
Located at the entrance to Eastern States Exposition, Hampton Inn West Springfield offers a retreat with free breakfast, a lobby fireplace, and a seasonal pool. High-speed WiFi and attentive staff make it ideal for exploring Holyoke Mall.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Parking available
  • Pool
  • Housekeeping
  • Gym
The current price is Rp1.934.706
Rp2.214.272 total
includes taxes & fees
29 Sept - 30 Sept

Room options

Check availability for these dates

Tonight

Sept 15 - Sept 16
Check availability for tonight Sept 15 - Sept 16

Tomorrow

Sept 16 - Sept 17
Check availability for tomorrow Sept 16 - Sept 17
Available filters for rooms
Showing 6 of 6 rooms

View all photos for 1 King Bed, Accessible, Non Smoking

1 King Bed, Accessible, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

1 King Bed, Accessible, Non Smoking

8.2 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

View all photos for Standard room

Standard room | In-room safe, desk, blackout curtains, iron/ironing board

Standard room

7.8 out of 10
Good
(26 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Non Smoking

Room, Accessible, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Room, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

Room, 1 Queen Bed, Accessible (Roll-In Shower) | In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1King study sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

1King study sofa bed

8.0 out of 10
Very good
(24 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
Blackout curtains
Shower/bath combination
  • Sleeps 3
  • 1 King Bed
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About the area

West Springfield is home to Hampton Inn West Springfield. Big E and Springfield Armory are notable landmarks, and some of the area's popular attractions include Eastern States Exposition and Springfield Museums. Enjoy an event or a match at MassMutual Center, and consider making time for Six Flags New England—a top attraction that's not to be missed. Spend some time exploring the area's activities, including golfing.
Visit our West Springfield travel guideOpens in a new window
Map
1011 Riverdale St, West Springfield, MA, 01089

What's nearby

  • Big E - 2 min drive - 2.1 km
  • MassMutual Center - 6 min drive - 7.1 km
  • MGM Springfield - 6 min drive - 7.4 km
  • Eastern States Exposition - 6 min drive - 6.0 km
  • Naismith Memorial Basketball Hall of Fame - 6 min drive - 7.7 km

Getting around

  • Springfield Union Station - 5 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 27 min drive

Restaurants

  • ‪Dunkin' - ‬3 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Chili's Grill & Bar - ‬7 min walk
  • ‪Wood-N-Tap - ‬3 min walk
  • ‪Olive Garden - ‬4 min walk

About this property

Hampton Inn West Springfield

Hotel near Big E
Located close to Holyoke Mall and Eastern States Exposition, Hampton Inn West Springfield provides a free breakfast buffet, dry cleaning/laundry services and a fireplace in reception. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business centre.
Additional perks include:
  • A seasonal outdoor pool
  • Self-parking (surcharge), express check-out and coffee/tea in reception
  • A TV in reception, a 24-hour front desk and a front desk safe
  • A vending machine, luggage storage and free newspapers
  • Guest reviews speak highly of the helpful staff
Room features
All 125 rooms boast comforts such as air conditioning, as well as perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Sofa beds and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch HDTVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 1989
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 23 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self-parking fee: USD 5.00 per night
  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0001873250
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel West Springfield
Hampton Inn West Springfield
West Springfield Hampton Inn
Hampton Inn West Springfield Hotel West Springfield
Hampton Inn West Springfield Hotel
Hampton Inn West Springfield Hotel
Hampton Inn West Springfield West Springfield
Hampton Inn West Springfield Hotel West Springfield

Frequently asked questions

Does Hampton Inn West Springfield have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Hampton Inn West Springfield?

As of 15 Sep 2025, prices found for a 1-night stay for 2 adults at Hampton Inn West Springfield on 29 Sep 2025 start from Rp1.934.706, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hampton Inn West Springfield pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hampton Inn West Springfield?

Self-parking is available for USD 5.00 per night.

What time is check-in at Hampton Inn West Springfield?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Hampton Inn West Springfield?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Hampton Inn West Springfield located?

Situated in West Springfield, this hotel is 1.5 mi (2.4 km) from Big E and 2.7 mi (4.4 km) from Holyoke Mall. Eastern States Exposition and MassMutual Center are also within 6 mi (10 km).

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Reviews

Hampton Inn West Springfield Reviews

8.2

Very good

8.6

Cleanliness

8.6

Location

8.8

Staff & service

8.0

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 479 out of 1002 reviews
Rating 8 - Good. 286 out of 1002 reviews
Rating 6 - Okay. 128 out of 1002 reviews
Rating 4 - Poor. 63 out of 1002 reviews
Rating 2 - Terrible. 46 out of 1002 reviews

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jun 2025

10/10 Excellent

Sherrell

Liked: Cleanliness, staff & service, property conditions & facilities
Overall enjoyed my stay
Stayed 1 night in Jun 2025

8/10 Good

Bernadette Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As expected for the price. Excellent breakfast.
Stayed 3 nights in Aug 2025

10/10 Excellent

joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2025

10/10 Excellent

Alice

Liked: Cleanliness
Fresh breakfast everyday.
Stayed 5 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room.
Stayed 1 night in Aug 2025

10/10 Excellent

ADANMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near shopping area
Stayed 3 nights in May 2025

2/10 Terrible

Sabrina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We would never stay there again.
Stayed 1 night in Aug 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good, close to shopping and food options.
Stayed 2 nights in Apr 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
The room was comfortable and the bed and quilt and pillows are excellent. I with you had a nondairy milk for coffee and cereal at breakfast such as soy, oat, or almond milk.
Stayed 1 night in Jul 2025

10/10 Excellent

Francisca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay. Staff was professional and courteous. Would definitely stay again.
Stayed 2 nights in Apr 2025

4/10 Poor

Brittany

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smells like wet dog every time I stay here.
Stayed 1 night in Jun 2025

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and comfortable!
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool open only at 09h00 in the morning and close at 21h00 at night, should be 1 hour earlier and 1 h later. Pool close by labour day is too early. Free breakfast is very good doors are lock for safety before 10h am.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 2 nights in Jun 2024

10/10 Excellent

morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay
Stayed 1 night in Apr 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another great stay.

Friendly staff, clean and comfortable room, excellent free breakfast.
Stayed 1 night in Dec 2024

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities
N/a
Stayed 2 nights in Aug 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at the Hampton inn
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean! Very nice place to stay!
Stayed 2 nights in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, comfortable, and quiet
Stayed 1 night in Feb 2025

6/10 Okay

Erin B.

Disliked: Cleanliness, amenities, property conditions & facilities
The Hampton Inn West Springfield was okay for a short stay. The staff was friendly and check-in was easy. The room was clean, but a bit dated and could use some updates. Breakfast was decent but got crowded and some items ran out. The location is convenient, but highway noise was noticeable at night. Overall, not bad, but not great either.
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great.
Stayed 1 night in Nov 2024

10/10 Excellent

Karyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really friendly and welcoming, room was decent and clean, nice breakfast.
Stayed 1 night in Sep 2024