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Punta del Este Arenas Hotel & Resort

4.5 star property

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At Punta del Este Arenas Hotel & Resort, you can look forward to an adjacent golf course, 2 beach bars and a free daily manager's reception. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a terrace and mini golf.

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Spa
  • Air-conditioning
  • Gym
  • Breakfast available
  • Business services
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Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Uruguay value-added tax (VAT) at 10%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Uruguay. Note that if you are a resident of Uruguay and your stay is between 15 November to the day after Easter, you will be asked to pay VAT. For any stays outside these dates, you are exempt from VAT.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately UYU 585 per person
  • Airport shuttle fee: UYU 896 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts
Pool access available from 8 AM to 10 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Punta del Este Arenas Hotel & Resort have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8 AM to 10 PM.

Is Punta del Este Arenas Hotel & Resort pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Punta del Este Arenas Hotel & Resort?

Check-in start time: 2 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Punta del Este Arenas Hotel & Resort?

Checkout is at 11:00 AM.

Does Punta del Este Arenas Hotel & Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of UYU 896 per vehicle applies.

Where is Punta del Este Arenas Hotel & Resort located?

This family-friendly Chihuahua hotel is located near the airport, within 3 mi (5 km) of Laguna del Sauce, Arboreto Lussich and Solanas Beach. Lapataia and Playa Las Delicias are also within 9 miles (15 km).

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Reviews

Reviews

5.6

6.4

Cleanliness

6.6

Location

5.8

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 2 out of 16 reviews
Rating 8 - Good. 5 out of 16 reviews
Rating 6 - Okay. 2 out of 16 reviews
Rating 4 - Poor. 1 out of 16 reviews
Rating 2 - Terrible. 6 out of 16 reviews

Reviews

Verified

2/10 Terrible

Pedro Agustin

Disliked: Staff & service, property conditions & facilities, room comfort
Yo no se que paso, pero todo lo que se mostro en la pagina web nada que ver para parejas y las fiestas temáticas. Pasamos pero re mal
Verified

2/10 Terrible

William

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Terrible hotel - DO NOT STAY HERE

Terrible Hotel - do not stay there!! We had 5 days there just before Christmas. It says it is a 4.5 star hotel but there was no restaurant, no bar, no pool bar and breakfast was terrible and the same every day with no choice and nothing hot (unless you count warmish toast). The staff did not care, all they want is to make money and when we spoke to locals on the beach or in the town who knew the hotel they said that they have a terrible reputation locally. The safe in the room did not work, the pool was dirty and the whole place is in need of an update The room was OK - the bed was nice and it was cleaned reasonably well but everything else about the hotel was terrible. Do not stay here. the cost far too high and it is more like a 2 star hotel
Verified

2/10 Terrible

Marcelo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

banho frio

péssima
Verified

6/10 Okay

angelita

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

hotel pessimo

Foi péssima, devido a não ter água quente no hotel, a ser longe de tudo e no meio do mato e a não ter café da manhã. E não é 5 estrelas, no maximo 3.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bom pois ja fiquei outras vezes e gostei

muito bom esta um pouco longe de ser chamado de resort mas bem aconchegante limpos pricipalmente os funcionarios sao muito atenciosos
Verified

10/10 Excellent

valentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel très accueillant,et quasi sur la plage.

Nous avons été très agréablement surpris par notre hôtel. Le personnel est très agréable à l'écoute de notre bien êtres, et toujours souriant. L'hôtel est très bien placé assez retiré pour le calme, mais assez proche de tout les loisirs n même temps....
Verified

2/10 Terrible

Ken & Stev

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

How to ruin your New Year's Eve Vacation

At first glance this should be an amazing facility but a closer look reveals disappointment. The first room had one electrical outlet and rusty water dripping out from the shower into the bedroom. There was a broken glass under the bed which was fused to the floor from whatever had been in the glass. Bugs that has gotten in through the hole in the exterior wall were left smashed against the walls. The plastic curtains had melted into themselves and were not wide enough to cover the window. The staff [A grand total of 3 people] were generally unhelpful. The food was substandard and on the rare occasions when there was food, it was unappetizing. On New Year's Day an elderly couple were given a package of crackers in lieu of an actual dinner because the kitchen staff [one guy] did not show up for work. The hotel is located close to a beach but far from any other semblance of civilization. The facilities seemed promising with an indoor and outdoor swimming pool with a swim up bar. The indoor pools was fine until it got dark and the staff didn't know where the light switch was to turn on the lights. The outdoor bar was well designed but it was NEVER in use. Someone had thrown an old mattress in the bar area. During the 5 days we were there, there was never any staff tending bar or staffing any activities. The outdoor spaces had become a dumping ground for old mattresses and garbage. Also, at the exorbitant price there should have been WIFI available in the room.
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

é um ótimo hotel com bastante comodidade, localizado em um lugar calmo, a uns 15 km do conrad, mas compensador pelo hotel que se trata, super indico!
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exelente ubicacion, cerca de Chihuahua y Solanas

Exelente ubicacion cerca de playas Chihuahua y Solanas ( Punta Ballena ). Lugar tranquilo, buen acceso. Buenas piscinas.
Verified

6/10 Okay

mao

Liked: Cleanliness, staff & service, property conditions & facilities
fue buena, pero le falta telefono y wifi en las habitaciones, del resto todo bien.
Verified

4/10 Poor

Ralph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disappointing Hotel

This Hotel is not a 4 1/2 Star Hotel, it's just an 1Star Hotel
Verified

2/10 Terrible

Berta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No compatible con 4 estrellas

Al iniciar nuestro viaje, esperabamos un hotel 4 estrellas, con los servicios que brinda un hotel de esas características. Lo que encontramos fue un hotel que con suerte tenía 2. Las habitaciones tenían una mala limpieza, no cuentan con secador de pelo, desde nuestra habitación podíamos escuchar las conversaciones de la pieza de al lado. Además de que cuando hicimos la reserva, esta incluía el desayuno, pero al llegar nos informan que era un "error" de la pagina y que debíamos pagar aparte por él. ( razón por la cual ahora aparece que el desayuno no esta incluído). Todo esto además de el trato por parte de algunos funcionarios del hotel hicieron que nuestra estancia en punta del este no fuera agradable. No recomendaría este hotel...
Verified

8/10 Good

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parador Tommy en Playa Chihuahua

Muy agradable , a pesar de que recien se estaba inaugurando el hotel , recomendable .
Verified

2/10 Terrible

JOSE

Disliked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Dec 2024
Verified

8/10 Good

Silvia

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Moacir Veiga

Liked: Cleanliness, property conditions & facilities, room comfort