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"This hotel is a tale of two halves, family area is not as fresh as the adult area. The conditions are not fit for purpose for a family and they really need to be looked at. Asked for my room to be cleaned again and was told cleaners are in at 4:30pm, and then when I got back it hadn't been touched apart from making the beds again. Camp bed had springs falling off it which I told reception and they just used the same one, so I had to make a floor bed for the kids (which they loved) but for the price this hotel is overpriced and unhealthy dirty. You can see dust skirts along the walls and under the camp beds, aswell as finding bottles still under the bed from the last occupant and a few other things. Reception staff just lost interest in the amount of people complaining and couldn't care. This place needs a huge overhaul and soon "

"Fantastic stay. Special thanks to Nathan, Martin an Colin."

"Room was quite old fashioned but clean. For price I was expecting a bit nicer room. "

"Breakfast especially the hot food has limited options and no changes during the 3 nights stay. The rooms could be better given that it is 4 stars rating."

"Cracks all in the room, no air conditioning and the food wasn’t very nice for breakfast, it had all flakes and seasoning all over it. "

"Overall a great place for families with pleasure beach being about 15 min walk. Tram stop located within 5 minute walk also provides access to the whole of Blackpool. Staff very friendly and helpful nothing was too much of an ask. Both breakfast and the food menu our very limited and there isn’t much variety. This is same on kids menu. Hotel was very clean and modern. Room itself is standard size clean with a big bathroom. Very clean and modern again. Only downsize is there isn’t much storage room. Our toilet seat was faulty but when we mentioned it they where quick to apologise and said they’d get maintenance to sort it. Parking is limited and if you want to park in the car park it’s £12 pounds a day. There is free parking outside the hotel on the road but it’s very limited . Overall though excellent value for money and a pleasure staying. "