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Reviews of favehotel Cilacap

3.5 out of 5
favehotel Cilacap
Jalan Budi Utomo No. 38, Cilacap, Central Java

Reviews

7.2

Good

Rating 10 - Excellent. 3 out of 13 reviews" "
Rating 8 - Good. 5 out of 13 reviews" "
Rating 6 - Okay. 2 out of 13 reviews" "
Rating 4 - Poor. 2 out of 13 reviews" "
Rating 2 - Terrible. 1 out of 13 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Andreas Surya

Disliked: Property conditions & facilities, room comfort
Need maintenance
First room the air condition didn't work, move to second room the air condition not cold enough
Stayed 1 night in Oct 2021
Response from Angga on 1 Nov 2021
Dear Mr. Andreas Surya, Warm Greetings from Favehotel Cilacap. Thank you for taking the time to share your experience at the hotel. We are very happy to hear this from you and apologize for the inconvenience during your stay at Favehotel Cilacap. Responding to your input regarding air conditioning in the room, we have been checked by our technician team by cleaning the air conditioner and making sure the air conditioner is cold again for the convenience of guests who will stay. Hopefully this does not reduce your trust in us, your input means a lot to us as a motivation to be able to continue to improve the quality of our services. Thank you again for making our hotel your choice and we look forward to welcoming you back at the Favehotel Cilacap. Best regards, Angga W Prabowo Front Office Manager

10/10 Excellent

Nins, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were simple but spacious, even with king-sized bed in place. Love also that there's a minimart a few eateries across the hotel. The hotel staff were very helpful too. They helped us arrange for transportation to Jogja at a last minute request. A great stay for our visit in Cilacap.
Stayed 5 nights in Dec 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Nov 2018

8/10 Good

fen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel with nice breakfast. Good internet connection. Overall OK
Stayed 1 night in Nov 2018

8/10 Good

PAULUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Anindhito on 17 May 2018
Dear Guest we hope to have the opportunity to welcoming you again to favehotel Cilacap Hotel in your future visit to Cilacap Your's Faveorite Anindhito Anggoro Front Office Manager

8/10 Good

feri, semarang

Liked: Property conditions & facilities
Disliked: Cleanliness
Nice hotel
Overall fave hotel cilacap is recomended and good condition. But when im order to service my room, really disapointed cause towel no body change, cup of coffe still dirty. I hope for future will be better.
Response from Anindhito on 17 May 2018
Dear Feri We are deeply sorry to hear your experience regarding our service. We hope it didn't affect your overall experience while staying with us. Hopefully, your valuable feedback will help us to get better. Again, thank you for your review and feedback, we hope to have the opportunity to welcoming you again to favehotel Cilacap Hotel in your future visit to Cilacap Your's Faveorite Anindhito Anggoro Front Office Manager

6/10 Okay

Terence

Liked: Property conditions & facilities
New budget hotel
The shower in my room has very low pressure. It took a long time to shower because of this. Half day charge is until 4 pm, and full day charge is at 6 pm. This is too early.
Response from Anindhito on 17 May 2018
Dear Terence We are deeply sorry to hear your experience regarding our service. We hope it didn't affect your overall experience while staying with us. Hopefully, your valuable feedback will help us to get better. Again, thank you for your review and feedback, we hope to have the opportunity to welcoming you again to favehotel Cilacap Hotel in your future visit to Cilacap Your's Faveorite Anindhito Anggoro Front Office Manager

10/10 Excellent

Agung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel terbaik di Cilacap
Pelayanan baik dan ramah.
Stayed 1 night in May 2022

6/10 Okay

yosephine

Liked: Staff & service
Disliked: Property conditions & facilities
Tidak menyenangkan,krn gambar dan kenyataan tdk sesuai,sdh kamarnya sempit berisik disebelah,bikin ga nyaman
Stayed 1 night in Mar 2019

4/10 Poor

Debbie

Disliked: Cleanliness, staff & service
Leuk hotel. Voor Aziatische mensen. Niet voor de E
Het hotel is op zich. Redelijk. . Het ontbijt is minder. En zeker voor de Europeanen. Dat is slecht. Het personeel praat geen Engels. Dus min punten
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall Fave Hotel sangat memuaskan.
Stayed 2 nights in Feb 2018
Response from Anindhito on 15 Feb 2018
Dear Traveler Senang melihat Bapak/Ibu puas dengan pelayanan kami, kami sangat berharap dapat berjumpa lagi dengan Bapak/Ibu semoga dalm waktu dekat ini. Your's Faveorite Anindhito Anggoro Front Office Manager

8/10 Good

CHO TING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tidy and clean. Very nice staff and with various choice of food for breakfast.
Response from Anindhito on 17 May 2018
Dear Cho Ting Thank you for your review and feedback, we hope to have the opportunity to welcoming you again to favehotel Cilacap Hotel in your future visit to Cilacap Your's Faveorite Anindhito Anggoro Front Office Manager

10/10 Excellent

Hou yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
滿意
Response from Anindhito on 17 May 2018
Dear Hou Yin Thank you for your review and feedback, we hope to have the opportunity to welcoming you again to favehotel Cilacap Hotel in your future visit to Cilacap Your's Faveorite Anindhito Anggoro Front Office Manager