Search Hotels Near Cinemark Century Bayfair Mall 16, Oakland

"Please do not stay here. Not only is the management terrible, but the rooms are filthy, musty, and poorly maintained. I even had to switch rooms during my stay. We originally stayed at the La Quinta in Galt because my daughter, who is a photographer, had events around San Francisco. We decided to move to Oakland thinking it would be closer and more convenient. Looking back, leaving Galt was a huge mistake. The La Quinta in Galt was gorgeous, clean, and had an amazing staff. This location was the complete opposite. When I checked in, my state ID was expired. I understand policies are policies, but I have never had an issue using it before — I even flew to NYC with it. I asked if they could simply change the reservation to my daughter’s name since she was also staying with me, but the staff refused. The supervisor was rude, dismissive, and completely unhelpful. At 1 a.m., exhausted and overwhelmed, I ended up on the phone with Hotels.com in tears trying to fix the situation. Having worked for Marriott in my 20s, I was honestly shocked by the lack of customer service and compassion. After more than an hour, Hotels.com finally spoke with the hotel manager, who agreed to cancel and rebook the reservation under my daughter’s name. Unfortunately, the problems didn’t stop there. The hotel smelled strongly of smoke, the room was dirty, and the curtains were literally shredded. Please save yourself the stress and spend your money somewhere else."

"Great place to stay"

"Clean room, staff was quick to attend, AC working and parking area was close to the room"

"A"

"Very clean no bugs"

"Room is clean; breakfast not bad."

"Property met all of our needs."

"In a really great location and the property was clean with parking."

"This hotel was dated, yet clean, friendly, and functional. My son and I needed somewhere to stay before our early flight out of Oakland and this place was perfect. We liked the quiet location by the marina and the fact that we could walk next door for dinner. We slept well and being close to the airport made our travel day far less stressful with a 6am departure. The staff was very friendly and helpful. We will definitely stay again. "