Search Hotels Near Cinemark Jordan Landing 24, Salt Lake City

"No hot water Saturday"

"Started with a tv that didn’t work, no towels, unclean including a big stain on the bedding. The shower didn’t drain and filled up to my knee which was revolting. I was completely disgusted. Told the staff over and over of our concerns and they could have cared less. They didn’t take a dime off the overpriced room either. Everywhere else was booked or I would have left. Absolutely vile. Will never ever stay in one of these properties again."

"Room 215, not hot water for shower and WiFi was bad"

"Recommend"

"1. Everything was fine. Housekeeping were awesome. However I have some issues with the billing: 2. Why were Thursday/Friday bill higher ($653/ $695) than Saturday($219)? 3. Why are the two rooms rates different on Thursday/Friday ($653/ $695 ) but rated same on Saturday ($219) 4. Why did we have to pay the deposit ($200) twice? First on Thursday and again on Saturday? I thought the first $200 should have been rolled over to Saturday when we rebooked the rooms for Saturday Are you going to refund our $400 deposit or are you going to Keep it?"

"Excellent stay excellent staff"

"Front desk staff extremely impolite. Without greeting, first word was “ID”. After 5min working in his own, no communication, we were waiting quietly. Suddenly he threw my ID card to the air and landed somewhere on the counter, without saying a word. Totally unacceptable!"

"Overall was good"

"Please stop advertising that you have a pool. The pool looks like it has not been used in years, it’s broken down and being used as storage. The hotel itself is dirty and smells horrible (especially the first floor). The staff is rude and unhelpful. The room is basic nothing special the floor is filthy, the bedding is old, stained, ripped and rough. We had to go out to purchase new towels to use. The towels that are provided are dirty and stained. The bathroom was gross the toilet and tub were stained and unsanitary we found cockroach's crawling on the floor. Not many breakfast items available. Tried to make waffles but the batter was too watery and it did not cook properly. Will never stay here again."