Search Hotels Near West Jordan Community & Arts Center, Salt Lake City

"Your showers are horrible. Have to get wet just to turn on. The couch was filthy. Not as clean as expected. Food was awful too"

"I specifically booked a spa tub room expecting to actually be able to use the spa tub—but that turned out to be a complete disappointment. Within minutes of arriving and trying it out, it was clear the tub was not working at all. When I brought this to the front desk, Nancy was completely unhelpful. She acknowledged that the tub was broken, yet refused to offer any reasonable solution—no room change, no partial refund, nothing. It was frustrating to pay for a higher-tier room and not receive what was advertised. To make matters worse, staff claimed the tub had been working for the previous guest, which seems highly unlikely given how quickly the issue showed up. It felt more like an excuse than an explanation. I was told a manager would follow up, but I’m still waiting on that call. Overall, very poor customer service and a disappointing experience. I would not recommend booking a spa tub room here unless you’re okay with the risk of it not working and getting no resolution."

"Worst place I’ve ever stayed in the whole world and I’ve stayed in a lot of hotels. Dirty, gross, old, filthy, worn, disgusting."

"its been good, staff has been really good to accommodate"

"I’ve been staying at Tru hotels for a while, and I love them. My only comment is that I was happy to stay there, and I happened on a bargain rate. But the regular rates aren’t any better than surrounding hotels, and I would choose the other hotels for extras - coffeepot, microwave - if I’m gonna ng to be paying the same."

"Room was clean and spacious, everything worked, owners are friendly, great value."

"A bit on the high side as price goes, Vending machines were very expensive. "

"V"

"Perfect. Lovely breakfast too. Lots of places within walking distance."