Hotel dekat Cinemark West Plano

"Clean room and great staff"

"Could never get a person to answer the front desk. When we asked for late check out, they were resistant and made the request feel difficult. When we were checking out, we asked if they were full and they commented not at all, so I didn’t understand why us asking for an hour later checkout was an issue. The staff was rude in every encounter. "

"I travel on 04/1/26 I’ve book aloft different city never had problems first my sister room dirty trash in the floor had to asks if they could vacuum, then the air didn’t work so they had to move to another room, I’m pretty sure whoever had that room before had the same problem, my room had dead bugs and trash in the floor the manager said they were going to credit me it’s been over a week haven’t seen no credit i called they keep saying no manager in they lying you not going to run a hotel...

"Great stay. Everyone took good care of us."

"Great location plenty to do around the area "

"A/C worked but was loud, clean, comfortable and nice staff. Pleasant stay overall."

"scope for improvement"

"I would never stay at this property again. Although the staff was generally friendly, and most areas are clean, there is a cockroach problem that needs to be dealt with. Note: I’ve been licensed in the industry for many years so I know what I viewed. I was able to maintain a secure area during my stay, but had to keep almost everything in my vehicle. Anything in the room was kept in containers. Note: I paid in advance on Expedia, or would have left early. I’ll never risk it again."

"Dirty noisy you have to was your own towels. No breakfast. Coffee sucks. Key card kept messing up had to keep getting it fixed. Smells like smoke in the entire hotel. Stair well full of people. Lots of traffic in and out of the hotel."

"The hotel’s within walking distance to great restaurants & shopping!"

"Nice place"

"This is the place to stay for a family! This was my first time staying at a Drury location and honestly if there is a Drury location in any town I visit....I will not stay anywhere else but a Drury! The place was clean, the staff was very friendly and accommodating, the pool was nice indoors at one of the top floors with a hot tub that was very soothing and calming. The breakfast was very wide and filling, the complimentary kickback dinner and drinks were great! The popcorn was great. The soda...

"I cannot thank the staff enough for the kindness shown to my son and me during our recent stay. We arrived late, exhausted, and were visiting for a stressful medical appointment with my son’s specialist. The young lady at the front desk was an absolute gem. When she overheard my 8-year-old mention how much he wanted a room on the top floor, she 'worked her magic' to make it happen. It was a small gesture that meant the world to us; my son has told everyone—including his neurologist—about the...

"very friendly people, clean room, lovely cleaners I evcen gave them a chocolate bar because they were so nice. "

"Clean room"

"Everything was great!! "

"Orion was incredibly professional and welcoming when we checked in. He even remembered my name when I ventured down later in the day. The hotel is in the perfect location and comfortable."

"Great hotel. Always clean and the rooms are huge! "