Search Hotels Near Civil War Museum At The Exchange Hotel, Gordonsville

"Parking was easy and available. Check in was not so good. The hotel has a sign and on their website that states check-in is 3pm. We arrived at 4pm and they did not have a room for us nor could they even check us in. Three other customers were also told to wait for a room. They would not offer us a different room. We had to wait in the lobby until we reapproached the desk to check again on if a room was available. It was very inefficient and frustrating. "

"I requested to have by reservation be changed to one night ahead of the original date. To have done so my $130 a night room wash going to be penalized with $130 charge. I was not going to pay double for the room; therefore it set empty costing me $130. No I am not happy!"

"Great room, great location, great breakfast."

"Staff"

"breakfast was great lots of choices to choose from . very quiet and clean, beds were great."

"We were rebooked here due to the previous location overselling. It worked great for us because the location and rooms were better...but the staff was the best part. Not only did reception help us with an early check-in even though the place was full from the night before, but the gentleman (I forgot his name, works only weekends mostly, grey hair, maybe British accent) at the front desk was kind, chatty, engaged...all the things. Very pleasant experience!"

"The front desk staff were so nice and prepared. They already assigned a first floor room near the exit since I was traveling with a pet. That was perfect! The hotel was clean, very quiet and near great shopping and restaurants. I had a special request the second day and they were very helpful. "

"Definitely plan to go again!"

"Very helpful staff. Saved us a lot of confusion by getting us checked in earlier than the stated check in time. Had a wedding to attend and needed the room to get ready and the staff came through BIG TIME!"