I stayed there with my partner over the weekend. The hotel is clean, staff is helpful and room was ok. However the bed was not good; I am used to sleeping in all-natural cotton sheets, and the sheets or the duvet in the hotel were synthetic which made me sweat at night. I only have that problem if I sleep in low quality sheets.
Good point: there's free coffee and biscuits in the corridor. There was also a large thermos with hot water but no teabags - what was the water for then?
When booking I asked if I can stay in one of three specific rooms, if possible. They didn't even acknowledge my request and put us in another, uglier room - without even explaining whether the rooms I requested were taken or giving any other reason. I wasn't impressed about that.