Clwyd hotel guide. Bespoke hotel in Clwyd, Wales

"Very disappointed with cleanliness of the patio area in front of the hotel. So much dirt on the artificial grass . Very off putting to sit there. The korean style chicken burger was so overcooked that I failed to cut it with a knife. The bed was also poor. Half the mattress was sacked through so no comfortable sleep. Bathroom was very small, shower did not drain quick enough for the flow of water. "

"Lovely hotel, stayed several times, always nice and quiet at night, good bed and lovely breakfast"

"Central location, next to the river and a good car park , but you have to pay for it "

"Breakfast was fresh, delicious and a great range to choose from "

"Lovely hotel superior room sea view you must book for "

"Modern boutique style pet friendly hotel. Great location right by sea front and pier. Staff were good, looked busy at times with just a couple on duty but always friendly. Room was a superior double but bed seemed a lot bigger located on floor 3 at rear of hotel. Window to room opened a few inches so I could imagine in the summer it’ll get very hot!! There was a fan available in the room. Lovely touch was the tassimo coffee to make drink, plus kettle for tea coffee or hot chocolate. Other compliments were free bag of 2p for arcades, eye mask, ear plugs and shower cap. Some nice touches plus cans of water, pen and note pad. Bathroom clean, great hot shower and free toiletries so no need to pack those. We stayed room only but heard the breakfast is very good. Used the bar several times as it has a prime location to just sit and watch world go by. Hotel nicely decorated and very modern. Would definitely return as it’s has everything to offer. "

"The staff was amazing and attentive. But there was a lot of hidden costs as well as the property on Expedia being mid marketed. The spa is not included in price you pay. You have to pay additional as you have to with everything else. Even washers and dryer are paid for. "

"Room and bedroom were lovely, french doors with garden outdoor view , you would not expect that from the front door of your room and the front area , bit shabby and dated, saying that bathroom very dated was clean but could do with modernization. Pool was my biggest let down, small very busy and again generally little shabby , temp was good , but I didn't stay in for long , on our visit jacuzzi was full of young lads , all friends couldn't get near it . Quite a walk to breakfast from our room/ chalet, so took car ( disabled) breakfast very basic , can't say much more, not memorable. The area is beautiful, river and scenery, cute shops , obviously expensive, train area good place to visit , enough places to eat and get coffee , we come back regularly so great place. Carpark is broken up deffo needs attention. ."

"Normally excellent but first time at this Village and was a little lacklustre "