Hotel Keluarga di Pelabuhan Cold Spring

"Everything was clean. The beds are very comfortable. Staff was friendly. I will definitely stay there again."

"The staff, Lauren especially, was amazing. She went above and beyond ensuring our stay was comfortable and enjoyable. The customer service offered by the entire team was excellent. Our room was spotless and extremely comfortable. And the restaurant/bar was fantastic. We highly recommend staying here. "

"Our room was spotless, the staff friendly and helpful. When we had a concern it was addressed immediately (a heater failed to come on in our room and the bedside clock was not working). A late night trip to the hotel bar for some decaf coffee was met with a smile, a quick brew of a fresh pot and no charge!"

"yes"

"I loved my first stay at this hotel so much that I returned for another visit, and I was thrilled to find the experience was just as perfect the second time around. This is a fantastic, modern hotel, but it's the team that makes it truly special. The front desk staff is just phenomenal—a huge thank you once again to Katina, Jeremy, Carole, and Jennifer for being so welcoming and professional. The management, David and Ashley, are clearly doing a wonderful job. The cleaning staff is...

"Room was nice, but the heater was quite loud."

"Great stay, no problems."

"The rooms were clean, spacious, and comfortable."