Hotel dekat Collin Creek Redevelopment

"Wow!! What an awesome place to stay in Richardson. LOVE the free breakfast… they do buffet the right way, so many choices something for everyone! The “happy hour” drinks and snacks were my favorite part. Awesome popcorn popper too. There is a huge outdoor hot tub and nice pool that is great! I will always stay here when traveling to Dallas now. "

"The staff were kinds, but it felt like the basic level you'd expect. The room was decent, though the floor/ceiling seemed thin since noise from the room above carried easily. There were some construction cones and debris around the property with no active work happening which I found odd. The breakfast and bar area was pretty small. Overall, it was a decent stay for business, but not the best if you're looking to unwind. "

"Room was nice and clean "

"Excellent property condition and amazing customer service, i definitely will use the hotel every time visiting Plano. "

"Very well suited for families. In all aspects. No complaints or issues."

"N/A"

"This hotel is immaculate, modern, fresh, with staff that goes above and beyond. "

"Staff was great. The room was just lackluster."

"Clean room, friendly staff and plenty of parking. Many amenities close by. Perfect location"

"The staff was very helpful and accommodating "

"Dan at front desk was speculating in personalized service for us , even in spite of our needing to switch rooms once to have a bathtub, and then promptly provided a technician who persevered in getting the ADA window screen to work. Nicely decorated , would benefit from a breakfast even if continental being provided rather than or in addition to the charged option"

"The room was 80 degrees when we walked in after checkout. It did not cool below 75 until 9pm. The bathtub did not drain during showers. When calling down to notify your staff, your worker had severe negative tone and seemed very distracted rather than handling the problem. We were startled awake by a fire alarm. When exiting the room we were notified by other patrons that it was a false alarm. ONLY AFTER CALLING DOWN were we notified that no evacuation was needed. Neighboring rooms...

"roaches"

"There was so much room deodorizer sprayed through the lobby and hallways we could taste it! It was horrible. We hurried as fast as we could to get to the stairs b/c there was no smell in the staircase - we were on the 5th floor. The queen size bed was terrible; it was depressed in the center and we had to climb out of the center to get out of the bed. The kitchenette with the stovetop was the only good thing about that place. "

"We love the front desk ladies! We stay here every time we travel to Dallas and they are always so nice and help us with our needs. The complimentary breakfast is always great, you can tell the cooks take care of everything! The rooms are always clean and comfortable. "

"Great over all"

"Spotless room and friendly staff"

"Large rooms. Mine smelt like cigars and the ac was extremely loud "

"Both the property were filthy and in disrepair. The pool area had beer bottles and trash everywhere (and dirty towels all around with no clean ones to use). The WiFi wasn’t working “due to some changes” according to the front desk. Staff wanted to be anywhere else and did not help resolve anything. The room had sticky substances on doors and mirrors, the room door didn’t lock properly and the jam was damaged. The toilet ran constantly after flushing. Oh and to top it all off people kept randomly...

"Fantastic staff, however due to the cleanliness of my room as well as the constant odor, I felt it best to end my stay early"